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Schlage Electronics

Upgrading any AD-Series lockset to an AD300 - power restrictions

Resolution: Connect 12VDC or 24VDC power supply to the AD300 lock before attempting HHD communication.:

AD-Series credential readers mounting screws hole thread issue

Resolution: Manufacturing issue resolved after Oct 4th 2010: Some Credential Readers have been manufactured with residue in the mounting holes . These units will not accept the 10x24 mounting screws. Such...:

Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?

Resolution: - AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device. Be sure this screw is installed- Exit hardware and strike must be properly mounted ...:

Why doesn't my AD lock go into Construction Mode?

Resolution: Update your device firmware to the latest version to fix this early design / feature update:

What is the procedure to successfully change the Credential Reader or Credential Reader type on a AD-Series lock?

Resolution: Resolution; Procedure to change AD-Series READERS The process to change the Credential Reader on an AD-Series lock is as follows: Note: It is important that the FW in the LOCK and READER are th...: