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FAQs

What gauge material is available for Republic MH series frames?

Resolution: 16 or 14:

What face sizes are available for Republic MH series frames?

Resolution: 1 1/4” to 4”:

What stop is standard for Republic MH series Frames?

Resolution: 5/8” standard:

What closer reinforcement is available for Republic MH series frames?

Resolution: (Optional) – 1 3/8” x 14” x 14-gauge plate.:

Does the Thick Door Kit for the Schlage Encode Series Include an Additional Wire?

Resolution: No, Schlage Encode Series Thick Door Kits do not include an additional wire. However, the Encode Series Smart locks are designed with a longer wire that can accommodate doors up to 2-1/4 inches thi...:

Control lock LED troubleshooting guide.

Resolution: Please click here for the Control (BE467 and FE410) locks LED guide.:

CTE controller LED troubleshooting guide.

Resolution: Please click here for the CTE controllers LED's troubleshooting guide.:

NDEB lock LED troubleshooting guide.

Resolution: Please click here for the NDE-NDEB / LE-LEB lock troubleshooting guide.:

What is the part number for the LEBMB Mortise case?

Resolution: Here are the part numbers for the different LE locks: L483-000 - Chassis with harness (MS and MB only) L483-001 - Chassis with harness (MD only) :

What does no-tour mean?

Resolution: The No-Tour feature allows Administrators to assign and change access rights to a lock without having to physically visit the lock to make access programming updates. Using the MT20W enrollme...: