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FAQs

Are parts available as separate items for the L9000 Key Override Feature?

Resolution: There are no serviceable parts available for the L9000 Key Override Feature, you would need to order a replacement lock case.The followings functions are available as lock bodies sold separately wi...:

Is additional door prep needed for the L9000 Key Override Feature?

Resolution: No additional door prep is required to install, use standard door prep template for the appropriate lock function and trim.Please click here for the L9000 series template directory.:

What are the dimensions of the L9000 Key Override Feature?

Resolution: The Key Override Feature is built into the lock case, no dimensions are available.:

Does LCN offer a Full Cover for 1460?

Resolution: Yes. The part number for the 1460 optional full cover is - 1460-72FC. This full cover is a plastic full cover.:

What is the maximum reveal for the 4820 pneumatic operator?

Resolution: For the 4820 regular arm the maximum reveal is 4 1/2". For the 4820 Long arm the maximum reveal is 8". :

Is the "switching link" available as a part from Von Duprin for the model 2670 Guard X?

Resolution: The Von Duprin 2670 Guard X "switching link" is NOT available as a salable service replacement part. :

Can the Von Duprin 98/9947 WDC and 98/9975 devices be used together on pairs of wood doors?

Resolution: No, the Von Duprin 98/9947 WDC device has a "scalp" plate that allows access to the vertical rod/center case connections on the "lock" side of the door. This scalp plate prohibits the use of ...:

Will the Von Duprin/Falcon Alarm Kit sound the horn if provided "Less Switch"?

Resolution: No, the Von Duprin / Falcon Alarm Kit MUST have either an RX or LX switch under the push bar and connected to the ALK module for the horn to sound. :

What electrified options and accessory items are permitted for use with exit devices on hurricane assemblies?

Resolution: Hurricane rated Von Duprin and Falcon exit devices, when used as part of approved Allegion assemblies, are permitted to have electrified options such as these, where applicable: electric l...:

Isonas - RC03, RC04, and IP Bridges Not Returning to "Client" Mode after Firmware Update

Resolution: Occasionally, an Isonas Access Point will not return to Client mode after updating firmware, or attempting to update firmware. Firmware updates are completed using the Isonas Configuration ...: