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FAQs

What is the part number for the "700/900 Lock Spring"?

Resolution: The "700/900 Locking Spring" is part number 661567.:

Resolution: Yes, Von Duprin can match custom finishes. First, obtain the HEX color code for the custom finish that you wish to match. Then, contact Von Duprin's custom finish supplier, Tiger Drylac, ...:

Is it possible to have EL/QEL and an exit alarm on the same device?

Resolution: It is not possible for an exit device to have an EL/QEL component and an exit alarm. There is not enough room in the device to house both items.:

Does the 1790EO device ship with a nightlatch cylinder assembly?

Resolution: The 1790EO does not ship with a cylinder assembly. If you wish to convert a 1790EO to NL or HB operation, then you will need the 179CA cylinder assembly and a standard rim cylinder. :

What are the part numbers for mechanism cases of the 330 and 350 dummy pushbars?

Resolution: The 330 and 350 dummy push bars use the same mechanism cases as the 33A/35A Series. The part numbers are as follows: 33A Mechanism Case 3' - 050486 33A Mechanism Case 4' - 050487 ...:

What is lowest temperature for which the Von Duprin M996L lever will operate properly?

Resolution: The Von Duprin M996 trim has been evaluated to -4F (-20C). Locking / unlocking responses may be slightly slower at this lower temperature value. If you have further questions about a spec...:

What is the difference between the 09-713 and the 09-663 armor front?

Resolution: The 09-669 and the 09-718 are both latch bolt by auxiliary latch armor fronts that are 1-1/16" wide. The 09-669 will have a UL stamp for use with UL rated locks, but the 09-718 will not h...:

What templates to I use for Von Duprin M996L trim?

Resolution: Use the same templates as specified for E996L trim. Click Here For Wood Door Templates Click Here For Metal Door Templates On the template page, you can use the same templates a...:

Can the Von Duprin M996L lever be used on outdoor applications?

Resolution: As of 2020, the Von Duprin M996L lever trim has not been tested for full outdoor usage. This trim can be used on exterior doors of a building. For additional questions, please conta...:

Why is my Von Duprin M996L lever trim not operating in its configured Fail Safe or Fail Secure mode?

Resolution: Please reference your M996 instructions along with this article. Instructions can be searched by clicking HERE. Locate the small DIP switch near the motor assembly on t...: