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FAQs

Using a MTK-15 with an 8 bit burst, do you have to press “#” when done putting in your access code?

Resolution: This depends on the Access Control Panel, the reader is sending data with every press, so it's up to the Access Control Panel whether it needs the “#” or not.:

Does the remote release for the CO100 work with Exit trim?

Resolution: Yes, it works with CY, Mortise and Exit device. :

How do I convert a 179L, 712L or 912L from NL nightlatch or storeroom function to classroom function?

Resolution: Remove the NL spring and add the locking spring 661567. For reference, do the reverse of what is shown in this instruction: https://us.allegion.com/content/dam/allegion-us-2/web-documen...:

Are knobs available with the small rose option on the Falcon W series?

Resolution: The small rose option is only available with levers. :

What is a 4-way deadbolt?

Resolution: Allegion's Dexter line offers a 4 way deadbolt. It is called a 4 way deadbolt because it offers a square corner face plate, drive in face plate, and an adjustable 2-3/8 to 2-3/4 backset, :

What is Schlage's standard keyway?

Resolution: The standard keyway for Schlage is S123. This keyway will be default if a keyway is not specified on an order. :

What is a split astragal?

Resolution: Split astragals are the same as 2 piece astragals such as the Zero 55/155:

Unable to find Advantage Product T4G

Resolution: The T4G was discontinued 8/30/2016.:

What are some of the causes of Zero weatherstripping / gasketing coming off of door?

Resolution: There are some things to consider: Were materials stored for a long duration? (over six months) If the tolerances are too tight on the door or if materials were stretched during ins...:

Should I use Cam Lift Hinges on a door with an Auto Opener?

Resolution: Cam lift hinges are not necessary on doors with auto openers.: