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FAQs

What is the part number the scalp plate for the 5547?

Resolution: The 12" scalp plate for the 5547 should be included with the device itself.If needed separately, the part number is 050802-XX, where XX is finish. This is a saleable part number....:

Can the handing be changed on the LM9200?

Resolution: The handing on the LM9200 can be changed in the field. Please follow the handing instructions as found in steps 2 and 3 of the LM9200 instruction sheet. Information on the LM9200 lever de...:

What is the part number for the old dog screw for the 55 device.

Resolution: There is an older style 55 series dog screw with narrower threading than the more recent design.The CURRENT part is:965827: For 227 Dog Key (Standard 5/32), Double Lea...:

What is UL294 or UL1034?

Resolution: UL 1034 is a standard for Safety Burglary-Resistant Electric Locking Mechanism. These types of locking mechanisms rely on an input signal or voltage from another device to lock or unlock the...:

Does the AD/CO locks have a shutdown feature after a denied access has been attempted multiple times on the keypad?

Resolution: · The AD and Co series locks have a shutdown feature, after 20 wrong button presses the lock will shut down for 30 seconds:

When I connect my HHD to the PIB-300 2D to change the output settings when using a RLDB option board my settings are grayed out

Resolution: Output Reporting: Door · Off=normally open door status output (when door closed) · On=normally cl...:

What are some reasons the NDE lock drains batteries?

Resolution: · Make sure door is not being propped open, this would cause the lock to continue to send and received updates through WI FI · &nbs...:

Will the 900-FA board drop power to the entire power supply?

Resolution: Only if connected to a PS-902. If using a separate option board to connect the 900-FA to a PS-904, 906, or 914 then it will only drop the power to the option board it is mounted onto.:

Is the mortise lock case the same size for L/LV9000 and CO Series mortise locks?

Resolution: Yes, the dimensions are the same for door prep at 4 7/16" x 6 1/16" x 1". Use door template L1.:

Does the Falcon 24 / 25 series have a BE (blank escutcheon) plate available for (EO) exit only applications ?

Resolution: As of this writing (August, 2016), a specific BE (blank escutcheon) plate for exit-only applications is not available for Falcon 24 / 25 devices.If a plate is needed to cover holes on the pul...: