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FAQs

What is the part number for the end caps on a Locknetics 671 Touchbar?

Resolution: The part number was 671050 for the End Cap kit. The 671 Touchbar is a discontinued product.:

How do I download specific users to a reader when I have a large database in Handnet for Windows?

Resolution: In Handnet click Access Profiles (right of the globe), then click Add. Name your new access profile and click next. Select the reader that you want to download the users to and click ...:

Can you convert a CO100-993R to an 993S?

Resolution: Yes, you only need the spacer kit for the inside base plate Part # 46929238 :

Can the inside push button operate on an AD300 with a 40 function using a PIB-300, or is it required to use RS-485?

Resolution: The AD300 must be connected to a 485 partner that has the capability of understanding the IPB. Not all partners utilize the IPB. The PIB300 will not let the IPB work due to the Wiegand commun...:

What type of cam is used with the 650 Key Switch ?

Resolution: · Cam type is straight Part # L583-476:

Can’t link AD400 after re-classing lock from Ad200

Resolution: · Remove lock cover on the inside of lock · Reseat Ad400 communication board · ...:

Will the AD300 /AD400 work with a Precision 21 exit trim device ?

Resolution: · Not recommended- The competitors RX switch has not been tested with the AD300/400 / Access Control Systems · &n...:

Is the 390DEL the same template as the M490DEL

Resolution: · No- The template for the M490DEL armature and mag lock are different from the 390DEL.:

Falcon MA mortise RX switch working intermittently.

Resolution: There were a few complaints in 2015 with intermittent RX operation. The armature was not making good contact with the hub when the lever was rotated.This has been resolved as of August 31st, ...:

Will a CO200 retain a time zone setting if you program the users manually from the keypad afterwards?

Resolution: Programming via keypad has no time zone capability; they would have to FDR the lock to remove the Express file to manually program.: