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FAQs

Handleset interior lever only works when lifting up

Resolution: NOTE: This applies to F360 and F60 (old style chassis) handlesets. Issue: This is caused by the chassis tab on the interior lever being in the wrong position. ...:

Residential Locks can be Master Keyed?

Resolution: All Schlage Residential and Dexter 5 and 6 pin (non-securekey) locks can be Master Keyed and Construction Keyed. SecureKey cylinders cannot be Master Keyed or Construction Keyed. :

Is the Danbury (DNB) knob being discontinued?

Resolution: Yes, the Danbury (DNB) product is identical to the Siena (SIE) and the description will be updated to match, so FA10 DNB 505 becomes F10 SIE 505 AND. FA-Series, knobs and levers only, have changed...:

Is it possible to have copies made of a Master Key?

Resolution: If you have a master key and "sub" master keys could it lower the security? Yes, as long as the key is not stamped "do not duplicate" and the store has the correct key blank. Residential Master Key...:

Schlage Residential Product Warranties

Resolution: Skip to main contentThe warranty policy outlined on this page is for Schlage-branded products only. To view a printable PDF of the warranty information below, please go here. To...:

B60 Features

Resolution: Security• BHMA Grade 1 product performance• Increased latch/bolt size offers maximum kick-in resistance• Exclusive patented Schlage design• Load reinforcer ring protects against hammer and crowbar ...:

Deadbolt Door Prep

Resolution: Deadbolt Door Prep Template.pdf :

Deadbolt Exploded View

Resolution: :

Can you order the dummy outside handleset and inside seperately?

Resolution: When ordering a dummy handlset is is possible to order just the inside and outside handle/lever of a dummy set or is it best to just order the whole dummy set? The dummy handleset can be orde...:

Split Finish

Resolution: Can I order a Schlage lock with 2 different finishes? ________________________________ Schlage locks can be ordered in split or multiple finishes as long as the lock is available in both finishes. ...: