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FAQs

Can I buy the Alarm rose to use with my existing lock?

Resolution: Not at this time.:

Resolution: The sensitivity level indicates the level of touch or activity needed to set off the alarm. The alarm comes pre-set to Sensitivity Level 3. Sensitivity levels range from 1-5. One, indica...:

Video: How to Use Schlage Lock with Built-In Alarm

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Video: Overview: The Inside Story

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How many timezones can I have in my door?

Resolution: You can have up to 8 time zones. :

How many doors does the HHD hold?

Resolution: THE HHD device will hold up to 100 doors, however Schlage suggests that you only do 50 at a time. :

What do I need to get started in installing and programming the BE367?

Resolution: You will need a HHD device, a CIP reader and CIP cable. If your computer does not have a DB9 which is the D shaped connection on the back of your computer you will need to get a converter. Th...:

Can I use a SNAP programmer to program your FE210 or BE367?

Resolution: Yes, although using the SNAP programmer is not recommended, because it is more difficult to program through the computer. In addition, Schlage no longer sells the SNAP programmer. The be...:

BE367 Programming Computer Compatability

Resolution: To program these locks make sure you have either Windows 7 Pro or XP professional 3.5.7. Only SMS 4.0 or higher will work with Windows 7 Professional. SMS and the HHD will not work...:

Door Handing

Resolution: To figure out which handing you need for a handleset with interior lever or non-turning levers, stand outside the door. From this position, the door will open away from you. Now notice where the ...: