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FAQs

Resolution: As a global leader in door hardware, we've heard a lot of different pronunciations of our name. Listen to the video below to learn how to pronounce Schlage the right way. :

FE Lock with Built-in Alarm Serial Number

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Do you have a lock without the emergency exit feature?

Resolution: Schlage offers two series that do not have the emergency exit feature. We have the F54 series which is a knob only series. All of our knobs are available in the F54 series. For pi...:

Does Schlage have any one-sided deadbolts?

Resolution: Schlage has a couple different styles of one-sided deadbolts. We carry a commercial grade one-sided deadbolt that has a thumbturn on the inside and an "In Use" indicator plate on the outside....:

Do you have decorative trims for deadbolts?

Resolution: The B60N, single-cylinder deadbolt, can be ordered in a few different decorative trims. The styles varie by what finish and color you are ordering.:

FE51- How loud is the lock

Resolution: The FE51 alarm lock produces 90 decibels. That is comparable to a smoke detector. The FE51 can be set to 3 different alert settings which will change the alarm settings. For ...:

Do you have double sided deadbolts

Resolution: We do have double sided deadbolts. The newer version is the B62. Before the B62 we had the B362. The B62 is a bit more narrow and does not have as large of a sawed off cone base. It also use...:

What type of batteries should I use in my Schlage Lock?

Resolution: Schlage recommends using a premium alkaline battery for all electronic locks. The brands recommended and tested in Schlage locks is Duracell Coppertop and Energizer STD alkaline batteries. Energize...:

How do you use the mechanical key override for the FE575 and FE595?

Resolution: Just follow these three simple steps to use your key to unlock your FE575/FE595 lock : 1) Insert the key and turn it clockwise as far as you can until it stops. This unlocks...:

Schlage button blinks Red

Resolution: Issue: The Schlage button blinks red, even when no buttons have been pressed. Environment: BE365 Keypad Deadbolt BE369 Connected Deadbolt FE575 Au...: