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FAQs

Do you have decorative trims for deadbolts?

Resolution: The B60N, single-cylinder deadbolt, can be ordered in a few different decorative trims. The styles varie by what finish and color you are ordering.:

FE51- How loud is the lock

Resolution: The FE51 alarm lock produces 90 decibels. That is comparable to a smoke detector. The FE51 can be set to 3 different alert settings which will change the alarm settings. For ...:

What Type of Batteries Does My Schlage Lock Use?

Resolution: Schlage residential locks are designed to work best with high-quality alkaline batteries. Using lithium or rechargeable batteries is not recommended, as they can negatively impact the lock's functi...:

How do you use the mechanical key override for the FE575 and FE595?

Resolution: Just follow these three simple steps to use your key to unlock your FE575/FE595 lock : 1) Insert the key and turn it clockwise as far as you can until it stops. This unlocks...:

Schlage button blinks Red

Resolution: Issue: The Schlage button blinks red, even when no buttons have been pressed. Environment: BE365 Keypad Deadbolt BE369 Connected Deadbolt FE575 Au...:

How to use Keypad Emergency Key Override

Resolution: If the battery fails or there's an electronic error on your Schlage keypad deadbolt, you can manually unlock it using the mechanical key override. If you've lost your key and need immediate access ...:

Removing a thumbturn on a FA360

Resolution: Removing a thumbturn from an FA series can be tricky. Here is how you do it. Get a paperclip or small rod Find the small hole on the shaft of the thumbturn Then you will insert the pa...:

How To Tighten FA series Knobs and Levers

Resolution: How to tighten an FA series lock. When you have an FA series lockset get loose you have to do a couple things. First you will have to remove the plate covering the screws. To remove the pla...:

What does the Alarm sound Like?

Resolution: The alarm is about the same intensity as a battery operated smoke detector.:

UL Functions

Resolution: What are "UL Functions"? Underwriters Laboratory (UL) is a global independent safety science company offering expertise across five key strategic businesses: Product Safety, Environment, Life &...: