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FAQs

Are any Mounting options included with SERIII-W-GR Scramble Keypads?

Resolution: No, there are (4) Mounting kits availble but must be ordered sepeartely. &nb...:

Can the current versions of GF3000 Shear Locks be mounted vertically?

Resolution: No, the current version of the GF3000 has the coil fixed without springs and cannot be mounted vertically. Older versions had springs which would allow vertical installs. :

Is the wired remote release only on the AD-200 lockset?

Resolution: Yes, the new AD-Series wired remote release is only available on the AD-200 lockset .:

Can any AD200 lock be made to work with the remote release feature?

Resolution: No, only an AD200 with a Main PCBA with hardware revision “F” or higher must be used.:

I have an AD200 with the latest revised hardware "rev F" and I can't get my remote release function to work.

Resolution: The AD200 with main pcba rev F or later are required to support the remote release feature. But you must also have the AD200 programmed with firmware package AD.A.80 (or higher). You mu...:

Where do I connect the wires for the AD200 remote release feature?

Resolution: The remote release wires need to be connected to the AD200 Latch Bolt connector. You must also have an AD200 with main board revision F or later and select the Storeroom function on the Edit Tab in...:

I have a new AD200 with the latest firmware and after I connect my wires to the remote release button I still cannot get it to function properly.

Resolution: You will need the following: AD200 Series lock with main board rev F or later Firmware that is AD.A.80 or later Select "Storeroom" function in SUS on Edit Tab Connect wired remote wires to latch bo...:

Information on all Allegion brands and products

Resolution: All information on Allegion brands and products can be found on the Allegion web site.:

Are Chexit devices available in 12 volts?

Resolution: The Chexit devices are only available in 24DC.:

Does the Allegion Connect Connector Kit include a Molex crimping or extraction tool?

Resolution: The Allegion Connect Connector Kit does not include a crimping tool. It can be purchased from companies that carry wiring supplies. It is Molex part number 63819-0000.The Allegion Conne...: