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FAQs

Is Rigid Cellular Polyisocyanurate Foam Core the same as Urethane Core?

Resolution: Polyisocyanurate foam (polyiso) is modified polyurethane foam but offers greater dimensional stability over a wider service temperature range.Polyisocyanurate foam is specifically formulated to pro...:

Current iButton Versions and Part Numbers

Resolution: IBF (Black) OLD Old Standard Residential iButton Credential Read Only Chip Can Be Used Across Multiple Sites Note: Some previous versions of Locknetics or Schlage FOB's could be Dark B...:

When did LCN change from a Cast to a Stamped shoe on the Cush and HCush arms?

Resolution: The change was made in August of 2011. :

What are ANSI BHMA hardware grades?

Resolution: The American National Standards Institute (ANSI) and Builders Hardware Manufacturers Association (BHMA) have developed durability, strength and performance standards for every type of door hardware...:

How do I unlock a BE367 or FE210 if the battery is dead?

Resolution: If the BE367/SPED500/SPED1000 is completely unresponsive, i.e., if presenting a Pass-Through credential does not grant access, the mechanical key override must be used to retract the deadbolt.:

Does Lock and Leave on a BE367 or FE210 work if the battery is Low?

Resolution: If the battery is Critical (6.0 volts or below): the SPED will give the Critical Battery Warning (12 red LED blinks/12 beeps); the outside thumb turn will not engage, and the bolt cannot be extende...:

How to unlock a BE367 or FE210 when it shows the battery is Critical?

Resolution: There are two ways, other than using the mechanical key override:Present a valid Pass-Thru credentialNo low battery warning or nuisance delay givenOutside thumb turn engages immediately; remains en...:

Information and contacts in Canada

Resolution: Please refer to the Allegion Contact Us web page for all inquiries. :

Bullet Resistant Doors

Resolution: At this time, Allegion does not supply products with bullet resistant ratings. Bullet resistant (BR) doors are designed to protect people and property from firearms’ bullets and shrapnel. ...:

Can I get Excel spreadsheet data from my Schlage Express Software reports?

Resolution: Can I get Excel spreadsheet data from my Schlage Express Software reports? Yes... in any already generated report from Schlage Express, right click anywhere in the "white space" and Select Expo...: