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FAQs

What is the PIB300-2D, PIM400 Current Draw?

Resolution: Current draw for PIB300-2D, and PIM400-TD2, PIM400-485 is 250mA.:

What is the CT5000 / WRI400 Current Draw?

Resolution: The CT-5000 and the WRI-400 may draw 500mA max.:

Can I configure the KP2000 to simultaneously trigger the main and auxillary relay?

Resolution: The Aux relay of the KP2000 does not simultaneously trigger with the main relay by default. To Program KP2000 to simultaneously fire main and aux relay, use the following procedure. 1. Reset Key...:

M400 Series Finish

Resolution: Satin Aluminum finish is 628:

What are the Vendor Access Management System (VAM) component part numbers?

Resolution: Parts needed for VAM to work: (more items might be required for a complete system, contact your regional Residential Multi-Family representative) VAM Software (M204-215) VAM Orange Fobs (48-538 1...:

How does an AD or CO lock with keypad go into lockout mode?

Resolution: An AD or CO lock with keypad will go into lockout mode and stops responding to key presses after 20 wrong key presses and then the lock remains in timeout and unresponsive for 30 seconds.Wait 30 se...:

Proprietary Older iButton only works on older Locknetics and Schlage products.

Resolution: The new IBF version iButtons probably will not work with older products such as CM5xxx, CT500, 390DEL and the 101+, since the new iButtons do not have the older products family coding.The new IBF v...:

How often should I replace the coin cell in an AD or CO Series lock?

Resolution: Under normal circumstances (i.e., no prolonged loss of AA battery power), the coin cell should be good for the advertised shelf life of the battery, which is typically seven years.The coi...:

How do you remove an AD or CO Series Lever?

Resolution: To remove an AD or CO series lever requires a push pin type Pin Wrench (included with all new locks) or Lever Removal Tool used to depress the knob stop pin.The knob stop pin is located through a ...:

Schlage Enrollment Reader stops reading cards after a few tries.

Resolution: Cause: Insufficient output current from the USB port causes enrollment reader to freeze therefore not detecting credential in RF field. Background Description:On the latest laptop or d...: