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FAQs

WPR400 Rechargeable Battery Pack Replaced as of August 1, 2014

Resolution: WPR400's are no longer rechargeable.Effective August 1, 2014, Wireless Portable Readers (WPR400) will no longer require the proprietary battery pack. The WPR400 battery compartment has been...:

What is the replacement for the VIP locks?

Resolution: The AD300 series is the replacement for the VIP series locks.:

What is the replacement for the PRO series locks?

Resolution: The CO200 series is the replacement for the PRO series locks.The AD200 series is the advanced features replacement for the PRO series locks.:

Why does my lever wobble excessively on the S210 lock?

Resolution: Possible improper staking operation. Contact Product Support to determine the root cause.:

What is the part number of the SDS spacer used on the ND?

Resolution: Order kit# 24341463 which includes a quantity of 50 spacers (o-rings).:

What is the part number for the cylinder to work in the keyswitch 653-15ATS?

Resolution: 26-021 cylinder with a 36-079-012 blocking ring part numbers. Parts must be ordered through Schlage mechanical sales.:

How do you upgrade Schlage Express to the lastest version?

Resolution: - Backup the current facility from Schlage Express - Save the backup file to a safe location, such as onto a USB drive - Make sure to have your original Express software Customer Sales Or...:

Do the magnetic locks take AC voltage?

Resolution: Do magnetic locks take AC voltage?No, maglocks only take 12 or 24 volts DC from a filtered and regulated power supply, generally at less than 1 amp @ 12vdc, and .5 amp @ 24vdc.(See the installation...:

What is the part # for the molex connector or terminal block for a HKII reader?

Resolution: S-TS-F06-F3, they are sold in packs of 5, or they can purchase S-TS-FPK-F3 which includes one each 2,3,4,6 & 8 pin.:

What replaced the 263 maglock?

Resolution: There is not a direct replacement for the 263 maglock. The M400 Series Maglocks offer similar features and options. The M420 or M450 are the closest maglock replacements.Choose your rep...: