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FAQs

Will the 7610 proximity fob work with the XF1060?

Resolution: The SM10 and XF1060 are smart technology readers only. They will not work with the 7610 proximity fobs or any proximity credential. This credential will work either on the XF1050, PR10,...:

What are the functions, options and details of the GF3000 magnetic lock?

Resolution: The Gravity Force 3000 is a shear lock maglock to be mounted mortised either in the header of the door or in the floor rail space under the door, or as a surface mount maglock and uses a floating a...:

Why won't my Schlage Express unlock key work?

Resolution: After receiving your unlock key and attempting to Enter Unlock Key and the Validate License process then appears to fail, restart the Enter Unlock Key process and make sure you a entering the User ...:

How does a Dealer or Integrator order Schlage readers with existing custom configurations and keys?

Resolution: The process for a dealer/integrator who wants to become an authorized purchaser of a custom config on a Schlage reader: 1. Complete the included Custom Authorization form "Click Here". ...:

does the KP2000 work with a controller does the KP2000 need a controller

Resolution: The KP2000 is sold as a standalone key with internal relay control , all though the keypad has a weigand output capability it is not supported. :

What is the default login and password for Schlage Express?

Resolution: Login: managerPassword: 123456:

What is the part number for the communication board on the WRI400?

Resolution: The replacement COM board for the WRI400 is part number: 23848385 - Wireless Communication Module with Antenna Connector (with Screws, Standoffs) $289.00Effective October 6, 2014 Rev. 1...:

why does the AD400 battery drain quickly

Resolution: there are several physical reasons for premature battery drain including pinched wires. Also, there was a firmware release that prevented the lock from 'going to sleep' between uses. Upgrade t...:

What is the difference between programming a CT1000 and a CT5000 in Schlage Express?

Resolution: In Schlage Express, Under Doors setup and configuration, the door Type for the old CT1000 was programmed as a CM/KC-2 lock supporting 1000 credentials maximum. The in newer Schlage Express version ...:

How do you reset the old PRO or CM Lock that do not have the CLR button?

Resolution: A. Disconnect batteries or power. B. Push and hold any button on the keypad for about two seconds. C. Wait approximately 5 seconds. D. Reconnect the batteries/power and immediately proceed to ...: