Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Does Schlage offer ND conversion kits to convert to Classroom Security function?

Resolution: For all available ND Series Conversion Kit part numbers, click here.:

What is the part number for companion or slave M490DE maglock module?

Resolution: The part number for the companion or slave M490DE maglock module is: P44488443 for Basic M490DE model. P44488468 for M490DE Plus model. :

The MTMS15 or MTMSK15 reader does not read a magstripe card

Resolution: The three most common reasons for these are as follows: 1. During installation, the wiring for the magstripe reader may not have been connected to the main reader. Please remove the ma...:

How to program A Network Reader with Keypad

Resolution: Step 1 Power Cycle Reader Step 2 Within 1 minute from power cycling unit perform following tasks; 1. Enter *88889999 on the keypad or if not keypad, 2. Present configuration card CX-0...:

Will the AD or CO lock work with a 88 Rim device?

Resolution: Will the AD or CO lock work with a 88 Rim device?No because the screw and stud alignment won't match between AD or CO locks and the 88 Rim device without interference with the 88 Rim device retract...:

What to do when KC-2 or Cobra locks will not reset

Resolution: KC-2 Extra step to get lock reset back to factory defaults. In an extreme case when KC-2 lock does not reset back to factory defaults follow the next procedure: 1: Do a regular reset procedure:...:

What is the part number for the E373L-BE solenoid?

Resolution: These part numbers are engineering specials. 11-10050-00 FS Solenoid Assy Kit LHR11-9930-00 FSE Solenoid Assy Kit RHR11-10051-00 FS Solenoid Assy Kit RHRYKIT.6003...:

Why does my key stop when trying to lock my T571?

Resolution: Potentially a bad keycam produced in 2013. Additional troubleshooting will be required.:

Are the Schlage readers IP rated?

Resolution: The Schlage readers are IP65 rated. The term "IP" stands for Ingress Protection Rating or International Protection Rating. The first digit, "6", represents the Solid Part...:

Can the PG1000 be used to create custom formats and keys?

Resolution: The PG1000 will NOT have the ability to create custom formats and keys. Under the programming button, the “custom” selection for all 3 tabs are there for those companies who already...: