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FAQs

Resolution: Toggle codes will change the main relay state indefinitely. To return to the initial state a toggle code must be entered again.. To program a Toggle Code into...:

Can you change a M490 maglock to have a delayed egress function?

Resolution: The M490 is just a standard maglock and can't be changed to the M490DE or M490DEP Delayed Egress type maglock.You would need to order the M490DE or M490DEP for the delayed egress application.:

Can you mount a M420 / M450 / M490 maglock on pull side of a glass/aluminum door?

Resolution: Can you mount a M420 / M450 / M490 maglock on pull side of a glass/aluminum door?Yes, as long as the door and frame are flush and the TJ (Top Jamb) kit can be used.:

What is the part # for the Green or Red LED for 700 Series Pushbutton?

Resolution: Link to Download the 701/709 Replacement Parts GuideLink to Download the Sales Cutsheet 700 Series Pushbuttons (ES5976):

Is there a reset switch on 40 series and 70 series maglocks?

Resolution: There are no reset switches on the 40 or 70 series maglocks.Link to 40 and 70 Series Electromagnetic Locks Datasheet:

Can you mount a M490G horizontally?

Resolution: Yes, you can mount a M490G horizontally.:

Does the threshold plate come with the GF3000BRD?

Resolution: We do not offer a threshold plate or cover for the GF3000BRD. The customer should already have a threshold that is cut out to allow the lock to project through it.:

Is the KTP-162 reader used with the CT-5000?

Resolution: The KTP-162 can't be used by itself as a stand alone access control device. The KTP-162 is an 8 bit word output keypad, so it just sends keypad number signals to a stand alone controller ...:

What is the facility code and bit format for the HID PRX2 used with CM locks?

Resolution: The the HID credentials supplied from Schlage, part number: PRX2 and used with CM locks, should be 37 bit and are either facility code 9 or 29. :

What should the battery pack on a WPR400 be reading?

Resolution: If it is an older rechargeable battery pack it should be 12 VDC when fully charged.If it is a newer 8 cell AA battery pack it should be 12 VDC when the batteries are freshly installed. :