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FAQs

Use of the keypad default test 13579# code to open AD400 locks

Resolution: Use of the keypad default test 13579# code to open AD400 locksThe keypad default test code 13579# works on AD locks with firmware package of AD.A.13 which shows as Main Firmware Version 2.21.0 when...:

What are the WRI400 LED states before and after a communication loss?

Resolution: See attached file: WRI400 communication state status.:

Improved L9000 packaging released January 2013

Resolution: Changes to the Schlage L-series Mortise Lock packaging that will be launching this upcoming January. The specific changes to the packaging are: Addition of a locking tab (aka catalog lock) to ...:

Is there an exploded view for the B663?

Resolution: Click here for the complete B-Series Service Manual; see page 19 for the B663 exploded view and parts list. :

How to convert 98TP to 98L-NL?

Resolution: To convert a 98TP to a 98L-NL you must purchase the 996L-NL trim and an NL drive screw (090074) to install in the master cam.:

How can a TK400 be reset to factory defaults

Resolution: If a factory default reset (FDR) is absolutely needed, you MUST temporarily replace the credential reader with another reader that has a Schlage Button. This should be rarely if ever required. T...:

What is the part number for the hex dogging assembly for a 25 series exit device?

Resolution: The hex dogging assembly is only sold with the Hex Dogging conversion kit. The Hex Dogging Kit is sold for the following device sizes: 3' - 650191 4' - 650192:

Wiring diagrams for RS2 Access It!® Universal with AD-300 Hardwired and AD-400 Wireless Devices.

Resolution: Partner Solution: Integrated Access Control Solution with AD-300 Hardwired and AD-400 Wireless Devices and RS2 Access It!® Universal.See the download cut sheet at:RS2 Access It! ACP SolutionIn...:

Wiring diagrams for WinDSX Access Control System with AD-400 Wireless and AD-300 Hardwired Locks.

Resolution: Partner solutions: Integrated Access Control Solution with AD-400 Wireless and AD-300 Hardwired Locks and WinDSX Access Control System.See the download cut sheet at:WinDSX ACP solutionIntegrated Ac...:

Wiring diagrams for Quintron’s IT centric Security Solutions Access Control System with AD-300 Hardwired, AD-400 Wireless Devices.

Resolution: Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and with Quintron’s IT centric Security Solutions Access Control System.See the download cut shee...: