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FAQs

Can the EN-200 ethernet module be installed in the field?

Resolution: Yes, the EN-200 ethernet modules can be installed in the field. In 2010, an ethernet conversion kit was created to be used with the F3 version of the HP-2000 hand reader. The only cases...:

Does F-series SDK support E-Series hand readers?

Resolution: Yes, the F-series SDK includes commands that will work with the E-series, but not all SDK commands are compatible with the E-series. The Programming Guide (which is included with the SDK) lists wha...:

What does chattering mean on a QEL?

Resolution: If a vertical rod device, verify the vertical rods are adjusted properly and there is not a bind at the strikes. Make sure the push bar is not binding at the pushbar guides or any...:

Temperature range for AD Locks?

Resolution: Interior Temperature: 32° F to 120° F 0°C to 49°C Exterior Temperature: -31°F to 150°F -35°C to 66°C:

Range between AD 400 and PIM 400

Resolution: Communication Range: Up to 200 ft w/ obstructions (normal building construction), up to ...:

AD lock reccommended Humidity operational range

Resolution: Operating Humidity : 0 - 100% condensing:

How do you reset the WPR-400 to factory defaults?

Resolution: How do you reset the WPR-400 to factory defaults?Level 1 factory default reset will delete all Lock Settings as found in the Edit tab on the Lock Properties screen on the SUS.1. Remove the WPR-400 ...:

Can an Ives push / pull plate, or door knocker, or other hardware be engraved?

Resolution: No, this is not an option (standard or special) available from Allegion. Engraving was discontinued in 2009.:

Can a CO200 reader be placed on a CO250?

Resolution: A CO200 reader will not work on a CO250 lockset and a CO250 reader will not work on a CO200 lockset.:

Is the Schlage Latitude and Longitude lever available in a stainless steel finish?

Resolution: Beginning January 2, 2013 Schlage will offer the Latitude (LAT) and Longitude (LON) levers in the 629 and 630 stainless steel finishes.: