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FAQs

Resolution: Ensure that Master J10 and J11 are connected to slave J10 and J11 respectively.The slave unit will not power-up unless the jumper cables are connected.:

Corporate 1000 Cards with XF2100 readers

Resolution: Corporate 1000 card format is a 35 bit card format that is owned and controlled by the end user. HID tracks the card numbers to ensure that no duplication occurs. Once HID provides end-users with t...:

Magnetic Stripe Card Coersivity

Resolution: Magstripes come in two main varieties: high-coercivity (HiCo) at 4000 Oe and low-coercivity (LoCo) at 300 Oe but it is not infrequent to have intermediate values at 2750 Oe. High-coercivity magstri...:

Can the modular cams be used on the older cylinders?

Resolution: The cams for modular cylinders are unique and are not compatible with any non-modular mortise cylinders, Schlage or any competitors.:

Does Ives offer a 296G Flush Bolt?

Resolution: The 296G is is not a model number but rather the UL listing number. This listing would be on many Ives Flush Bolts including; FB30 and FB40 series Automatic Flush Bolts FB50 and FB60 ...:

How to adjust a 4010 hold open arm?

Resolution: The correct method (process) for setting the hold open is: The 4010 hold open arms are handed, verify correct hand arm. (R or L stamped on main arm) Loosen the hold open nut. Opened the door ...:

Error 70 with SMS express

Resolution: The Error 70 when closing SMS Express occurs when an end user is using Vista, they are not logged in as the administrator and they are trying to backup to the root of the C:\ drive. This woul...:

Dynamic Holding Force for Maglocks

Resolution: The dynamic holding force of a magnetic lock refers to the amount sudden impact force necessary to defeat the magnetic bond of the mag head with the armature. Normal or Static holding f...:

Why should you use the LX switch with an ALK being used in Von Duprin surface vertical rod devices?

Resolution: You should use the LX switch with the Von Duprin surface vertical rod exit device because the rods are exposed and are vulnerable to attack. IE, the top rod can be grasped and forced down to retrac...:

510ULAC EIR has no output power

Resolution: 510-ULAC EIR, has no power out of SW GND and DC+,Verify Fire alarm input provides closure across IN + and IN-, When the Fire alarm input opens shut off the DC output.: