Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

latchbolt not coming out of 7500 all the way

Resolution: The black latch collar is on backwards. The notched side needs to be facing the mortise case.:

How to convert and Re-Classify AD series lock function

Resolution: How to convert and Re-Classify AD series lock function:Basic process: - Ensure the Re-Classed target AD lock reader type is installed on the lock, such as a Magnetic card reader with or without key...:

Is the LCN facility in Princeton, IL ISO 9001 certified?

Resolution: The LCN facility is ISO 9001 certified, see here.:

What is Vandlgard?

Resolution: Vandlgard is specified by "LV" for mortise locks. The L9000 is a mortise style lock that mounts into a pocket mortised into the edge of the door. Vandlgard is specified by ND9x funct...:

How do I change signal levels on my PIM400 -TD2 outputs?

Resolution: These SUS settings have no effect when the AD400 is linked to a PIM400-485; because the PIM400-485 reports the logic status with RSI-485 commands and not logic levels. The settings are gray...:

Are the EL wiring harnesses still required with the new potted module?

Resolution: EL wiring harness is no longer needed with new EL potted modules.:

Can I operate the QEL+ devices with the PS 873 -2?

Resolution: You can operate the QEL+ devices with PS873-2 power supply.:

Does the QEL+ use the PS914 power supply?

Resolution: You can use any of the PS900 series power supplies with 900-2RS or 900-4RL option board with QEL+ exit devices.:

What is delayed egress hardware?

Resolution: Delayed egress hardware prevents a door from being opened from the egress side, usually for a period of 15 seconds. This type of device is often used to prevent theft, while maintaining life safe...:

What is the warranty on CO-Series locks, AD-Series locks, AD-Series wireless and networked products and peripherals?

Resolution: CO-Series locks, AD-Series locks, AD-Series Reader Modules, WPR400, WRI400, WSM400, TK400, CT5000, PIM400, PIM401, PIB300, and PIB301 are warranted for a period of 12 months from the date of instal...: