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FAQs

Is hospital tip an available option for aluminum geared hinges?

Resolution: Hospital tip option is available for aluminum geared hinges. Photo 1 and Photo 2:

What are the differences between the old PCB and the new PWM?

Resolution: The new potted module ( PWM ) operates with a soft start, gradually increasing the input on time to the pull coil until it is on 100% of the time. This results in less noise when EL solenoid is pul...:

GF3000 Control Module part number information & Diagnostic test

Resolution: GF3000 Control Module part number information & Diagnostic test informationGF3000 control module: (as of February 2016) - Part Number: P280130-2- List on the P280130-2 is ...:

Can I use the EL and E function in the same 98/99L series exit devices?

Resolution: You can order the EL and E trim in the same device. EXAMPLE: EL98/99 with E996L trim.:

Will the Von Duprin ALK accept 12 or 24 volts DC?

Resolution: The Von Duprin exit alarm ALK accept 24VDC regulated power supply. The PS900 series power supplies are recommended with ALK devices.:

Why would a SD (special dogging) device dog itself when the push bar is engaged?

Resolution: The cam on the mortise cylinder must be inverted. The cylinder cam then sits against the dogging peg so the dogging hook can't engage with it. If the cam is not inverted, the device do...:

Did Von Duprin ever sell the PRO 79?

Resolution: The PRO series locks are under the Schlage brand.:

Does the 788 door loop have a fire rating?

Resolution: A fire rating is not needed because it does not penetrate all the way through the door.:

Driver pins on SFIC mortise housings loosen up and fall out.

Resolution: Issue: Schlage SFIC mortise cylinders have potential for the driver pins to fall out affecting the ability to lock and unlock the device.Facts: Housings manufactured between 06/01/2...:

What replaced the Legacy Locknetics Touch Sense, Touch Bar, or Smart Bar Request to Exit devices?

Resolution: What replaced the Legacy Locknetics Touch Sense, Touch Bar, or Smart Bar Request to Exit devices? Current Allegion Schlage Request to Exit devices replaced the Legacy Locknetics Request to Exit de...: