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FAQs

How can I change the COM400 board in the AD400 without having to relink?

Resolution: Power down, change com400, power up:

Can SOSS hinges be used with a 2010 closer?

Resolution: A SOSS hinge can be used with a 2010 closer. Take installation measurements from the apparent centerline of the pivot point of the hinge, which will be very close to the standard butt hinge i...:

What is normal gap between body of roller strike RL30 and strike?

Resolution: The gap would be 1/8", similar to typical door and frame.:

Why doesn't the AD-Series-Exit Device communicate with the Hand Held Device after rehanding the lockset?

Resolution: During the rehanding of an AD-Series Exit (993) device or the rehanding of a CO-Series Exit (993) device it is possible for the customer to damage the 5-inch pcba by using the wrong screws. D...:

Will the QEL+ still work with the 900-2Q?

Resolution: You can use the QEL+ device with 900-2Q option board. The 900-2Q board is obsolete with no stock remaining. :

What is this plastic clip on the ND chassis?

Resolution: On August 15, 2012 Schlage began shipping ND-Series locks with a hassle free "clip" to aid with the installation of the anti-rotation plate. This feature has been added to the hub to keep the...:

What other locks can the blue lever removal tool 24002693 be used with?

Resolution: On August 15, 2012 Schlage began shipping a new, more ergonomic, lever removal tool to coincide with Phase 1 of the ND-Series improvement project. This tool can be used for Schlage ND-Series ...:

What's needed to write a door hardware specification?

Resolution: The following items are needed for Spec Writers to write a door and hardware specification Building code being used Occupancy type or types Occupancy load for any rooms or areas of ass...:

Are door closers hurricane rated?

Resolution: We typically do not test Door Closers on Hurricane doors. The Authorities are not concerned about Closers and consider them to have no effect on door performance. Steelcr...:

Can the wafer cylinder in an A lock be replaced with a standard cylinder?

Resolution: The chassis needs to be replaced.: