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FAQs

What is the function of the tamper feature on the new wall mounted Schlage card readers?

Resolution: There is an optical sensor (tamper socket) near the connector. There is a blocking stub (tamper arm) on the backplate. When the reader & backplate are installed, the optical sensor is blocked. ...:

What secure torx screw size is used on the wall mounter Schlage card reader?

Resolution: The wall-mount card reader secure torx screw is a 6-32 X ¼” and needs a T10 (security) 6-lobe bit.The torx screw on the wall mounted card reader is not the same size as used on the AD or CO lock se...:

Will a CO-100 lock become an unuseable lock when there is battery failure?

Resolution: In the event of battery failure, the lock will fail As-Is. ( Lock remains in current state, locked or unlocked, until batteries are replaced.) :

Is there a listing showing the functions of the wires to the wall mounted readers?

Resolution: The wiring is the same for all of the new wall mounted readers and are listed in the table below. - The Wiegand data wires are Green(D0) and White(D1). For readers that are configured ...:

What are the model numbers for the new Schlage and XceedID wall mounted credential readers?

Resolution: The Legacy wall mounted readers are replaced as shown in the table below: The MTMS15 and MTMSK15 did not have any prior models that it replaced.:

What are the spare part numbers for the new wall mounted readers?

Resolution: The table below shows the spare part numbers for the new wall mounted readers: Also check the most current parts book for updated part numbers as well.:

What is the cable length from the control panel to the new wall mounted readers?

Resolution: All of the new wall mounted readers have the same cabling requirements. Cable distance: (Wiegand): 500 feet (150m) - use 18 AWG Cable distance: (Wiegand): 300 feet (150m) ...:

Why is my HHD not being recognized in Windows?

Resolution: The HHD requires Windows (XP-Pro & 7-Pro through 10-Pro) to have a valid USB port that is available and communicating correctly. Windows dynamically manages USB connections and will sometimes l...:

do we have a TR81 replacement?

Resolution: There is not direct replacement for the TR81: - if you want to upgrade to a CT5000 controller, then you can use the SRT-100 ibutton reader. - if you want to keep your CT500 or CT1000 cont...:

What are the voltage and current requirements for the new wall mounted readers?

Resolution: Voltage range for all new wall mounted readers (PR10, SM10, MT11, MT15, MTK15) shall be (5VDC to 16 VDC)Current for all new wall mounted readers (PR10, SM10, MT11, MT15, MTK15) shall be: ...: