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FAQs

Resolution: Schlage Everest 29 is a new keyway family that launched in August 2012 and is patented until 2029. It offers the highest level of restricted key system security by Schlage through patent protection...:

What is the base material of keys?

Resolution: Schlage and Falcon commercial keys (conventional and IC) are a low nickel alloy that consists of around 1% lead content due to manufacturing requirments. :

What is the difference between the 4954 and the 1654 mullion?

Resolution: Von Duprin 4954 mullion is prepared for two 299 or 264 strikes and 1654 mullion is prepared for two 1606 strikes.:

Can the 3SP1 be used on a 8' fire rated door?

Resolution: The Ives Architectural Hardware Products Catalog states for the 3SP1 hinge;Maximum door weight 120 lbs, max door width 36"Maximum labeled door size - 3'0" wide x 7'0" x 1 3⁄4" thick as set in NFPA ...:

Does the Ives 482 Door Guard come with a rub plate?

Resolution: The Ives 482 does not come with a rub plate. The brass 482 Door guard (also called 482B) comes with an edge guard or plate that is applied with adhesive to protect the edge of the door.T...:

If I order replacement parts from LCN such as an Arm, cylinder, Track, PA Shoe, and Cover, do I need to order screws for installing?

Resolution: No, because individual or replacement parts from LCN come with the screws needed to mount them. One exception is LCN SEM magnet parts, see here. :

Can I wire a KP212 directly to an M490DE?

Resolution: Yes the M490DE or DEP require a dry contact closure across the RLS input to de-energizer the magnetic coil. :

How can I reduce interference of an AD lock to a PIM How can I reduce interference of a WRI to a PIM

Resolution: change the RF channel in the PIM, WRI/AD will beep to indicate channel selected:

why does KC get 10-12 red blinks when valid pin code entered Why does the lock get red flashes what do red flashes on a lock mean

Resolution: low battery - check voltage at ibutton port -shoud be approximately 6 volts with fresh batteries:

Why won't Schlage Express transfer door data to the HHD?

Resolution: The Schlage Express software by default does not know where the synchronization directory is for the logged in User Name and Hand Held Device (HHD). This directory has to be pointed to during...: