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FAQs

Resolution: Solenoid: Black (2 wires) RX (monitors both sides) Normally Open: Green (pin 6 when connector included) Common: Orange (pin 5 when connector included) The current version o...:

What are High Definition door panels?

Resolution: High Definition (High Def) door panel designs have deeper shadow lines than conventional CE-Series designs. CE-Series doors are available with optional High Definition (HD2 and HD2A) door panel de...:

Is there a lubrication chart for the 98/99 devices?

Resolution: See attached diagram for lubricating the 98/99 device. Lubrication Diagram on page 38 and 39 of the attached instruction. :

Is the Ives 7226 pivot handed?

Resolution: The top and bottom pivot is not handed but the intermediate pivot would be handed.:

Can the EL solenoid be replaced in the former Monarch 17/18 devices?

Resolution: It can but the solenoid will need to be purchased through New England Door Closer as the factory discontinued the old ELR solenoid (part #650092-000) in June 2010.:

Can a 2670 Guard-X device be cut down in the field?

Resolution: The 2670 Guard-X device cannot be cut down in the field.:

Do the M490 and M490DE have the same footprint?

Resolution: Yes, but the M490(2)DE(P)(-2) must be mounted to the push side of an out swing door. Mounting is the same. :

What is used to mount a 320+ on a glass door How do you mount a 320+ on a glass door

Resolution: HDB20 compatible with HERCULITE® Brand Glass Door Bracket:

Is the ALK board only available for the 98/99 devices?

Resolution: You must order the 98 or 99 ALK kit.:

What is the difference between the Von Duprin 556WD-NL cylinder assembly for 1 3/4" vs 2 1/4" thick doors?

Resolution: The cylinder spacer collar is the only part that is different between the Von Duprin 556WD-NL cylinder assembly for 1 3/4" door and 2 1/4" door. Cylinder spacer collar part number for 1 3...: