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FAQs

Can you adjust the hold open force on a 2310ME, 4310ME or 4410ME Series closer?

Resolution: 120V Models: The hold open force on the 2310ME / 4310ME / 4410ME closers is "NOT" adjustable. 24V Models: There is a trimpot adjustment on the circuit board that allows you to "REDUCE" the ho...:

Is the SB 1630/1640 cylinder available separately?

Resolution: The housing that holds the cylinder is riveted in place and cannot be changed in the field.:

Does Schlage duplicate Weiser keyways?

Resolution: Schlage does not duplicate Weiser keyways or have an equivalent to a Weiser keyway.:

Is the door and frame prep the same for the older 100A overhead and the latest 100 model?

Resolution: The preps in both the door and frame would be different.:

Is the Monarch 17 or 18 series end cap still available?

Resolution: The metal end caps for both the discontinued 17 and 18 Series are no longer available.:

Can a cylinder be used to retract the latches on an 8827?

Resolution: Von Duprin does not offer a Nightlatch (NL or NLOP) function on the 8827 Exit Devices where the cylinder directly operates the exit device.The lifting of the rods of the 8827 device is too much wei...:

Is there an external horn for use with the Chexit device?

Resolution: Schlage Electronics 1910 series horn can be used as an external horn with Von Duprin Chexit device.:

Is the Guard X 2670 approved for exterior use?

Resolution: The 2670 Guard-X device is not approved for exterior use. :

Is the instruction sheet for the PS 902 on the Von Duprin website?

Resolution: The installation instruction for PS900 series power supplies are available online under the Von Duprin, Falcon exits, Schlage, and Schlage Electronics sections of the website. You can also find by...:

Is there a recommended mounting height range for door hardware?

Resolution: Per IBC 2009: 1008.1.9.2 Hardware height:Door handles, pulls, latches, locks and other operating devices shall be installed 34 inches (864 mm) minimum and 48 inches (1219 mm) maximum above the...: