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FAQs

What is the difference between the 38-031 and 38-032 adapters?

Resolution: 38-031 is a light gauge ring for use under a cylinder, diameter is 2 1/2". The 38-031 when used under each cylinder on the B252 to allow the lock to be used on a 2-1/8" bore.38-032 was discontinued...:

Can electrified hinges be used on QEL devices?

Resolution: The electrified hinge can be used on QEL exit devices.:

What is the dimension of the A30775-000-00 thin door spacer for T series?

Resolution: A30775-000-00 is the thin door shim kit (1-3/8 > 1-3/4") used for Falcon T lock containing two 030737-000 shims, one for each side.:

Is the power to the Von Duprin potted module polarized?

Resolution: The power to the Von Duprin potted module also called potted circuit breaker is non polarized.:

What is the part number for QEL94/95 inpact conversion kit?

Resolution: The part will be configured as CONVERT.XXXX part numbers. The customer need to specify the following criteria. Required: Series 94 or 95, Fire or Panic , 3 feet/4feet or 2 feet 6 inches/2 feet...:

Can you use a Senior swing with a balance door?

Resolution: Push side only, has to have a 12 1/4 spindle center. Single door minimum is 43" and a double door is a 84" door minimum.:

Are the 6000 electric strikes UL listed for fire rated openings?

Resolution: Only fail secure 6000 series electric strikes are UL listed for fire rated openings.:

How do I set up a 900-4RL to control multiple devices from one input?

Resolution: When the 900-4RL is setup for 4TD function (both switches on SW2 are off), you can trigger multiple outputs with one input by jumpering the inputs together.:

If a 5575 device is ordered less trim do they need to change the backplate to add trim?

Resolution: The back plate for 5575 with or without the trim has the same back plate. The trim only interacts with the 7500 mortise lock and not the exit device itself.:

Will a pair of 9975 exit devices work with a Von Duprin steel mullion?

Resolution: You can't use the 9975 mortise devices with a Von Duprin or Falcon mullion. These steel or aluminum mullions are intended for use with RIM latching exit devices as it sits behind the pair of doors,...: