Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Does Schlage have a mortise time out lock?

Resolution: This video demonstrates the L9000 series timeout lock operation.:

Resolution: Contact product support at 877-671-7011 to receive a quote.:

Minimum stile needed when using the 98/99 rim with CO993 trim?

Resolution: CO993 trim with 98/99 rim device requires 4 9/16" minimum style with a 299 strike. If the trim required to be center on the stile it would require 4 3/4" minimum style.:

How do you convert a L9080EL/EU to a L9082EL/EU?

Resolution: To convert a L9080EL/EU to a L9082EL/EU you will have to remove and replace the L9080EL/EU lock case and two spindles with the L9082EL/EU lock case and the spindle. See below for part num...:

Why would an EL 98/99 solenoid get hot?

Resolution: If voltage going into the solenoid is much higher than 24VDC it could cause the solenoid to get hot. Check the power supply output voltage to confirm. If the holding coil on EL solenoid is shor...:

Is the EL wiring adapter needed for QEL?

Resolution: The EL wiring adapter is not needed for QEL devices.:

Can the 5100 electric strike be used with a mortise exit device?

Resolution: The 5100 electric strikes are for use with cylindrical locks only. Instead use the following:6211 electric strike is used with mortise lock without deadbolt on a new single door, hollow ...:

Is the 6211 fire rated?

Resolution: The 6211-FSE electric strike is fire rated.:

How do I change the handing of a faculty restroom/hotel mortise cylinder?

Resolution: HANDINGA stop ring is installed on the right side for right hand operation and on the left side for left hand operation. Right hand shown below.:

Firmware issue on M490DE, unit does not lock or respond to any inputs

Resolution: In early production firmware in the M490DE units was updated at the factory due to a revision and some of the units that were flashed did not take the firmware update. The result is an M...: