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FAQs

Is the 692 SmartBar or 672 Touch Bar handed?

Resolution: The only handing on a 692 is the pushpad lettering that is assembled into the correct side based on handing.The 692 can be re-handed in the field if necessary; see page H12, section 5 for re-...:

When was the Falcon M lock discontinued?

Resolution: The Falcon M series was discontinued 3/31/10 and was replaced by the Falcon MA series.:

Can you use a 5547 with an electric strike?

Resolution: The 5547 device can be ordered with an ES prefix to work in conjunction with an electric strike. This requires LBR and can only be done on non-fire rated applications. To convert an existing ...:

What can I do if my biometric GT-400 isn't keeping the time?

Resolution: First of all, measure the voltage of the coin battery, while still installed in its white plastic holder on the main board ( to find its location, please see lithium battery installation guide )&nb...:

Is the 4030 and 4030T cylinders the same?

Resolution: They are not identical. Though the two cylinders look the same externally they are actually ported different internally. Backcheck on the T cylinder is ported closer to the pinion.:

SMS Express / Schlage Express 4.1.1 "Users" Issue

Resolution: The pcProxAPI.dll (version 7.1.2.0) may cause Windows to hang when “Users” is selected in SMS Express 4.1.1. To resolve this issue, navigate to: C:\Program files\Schlage Security Management Syste...:

Can out of plumb (twisted) frames be adjusted?

Resolution: Out of plumb (also referred to as twisted) frames usually cannot be adjusted."Out of Plumb or Twisted frames (or jambs)" is a condition created by improper wall construction and/or improper in...:

DSM / MBS Wiring for 320 / 350 / 390 Mag Locks

Resolution: MBS: (Magnetic Bond Sensor - indicates lock status, shown unlocked: changes state when a good magnetic bond is indicated) WHITE: C. WHITE: N.O. (RATING:0.250A@30VDC) DSM: (Door St...:

What type of switch is used for the RX and latch monitoring options for the ND and L locks?

Resolution: The ND-Series RX, the L-Series RX and latch monitoring switches are Form C - Single Pole Double Throw (also known as SPDT).:

Can an AD200 be hardwired for power?

Resolution: The HHD Kit and Schlage Utility Software will not know or warn our customers about Power Fail considerations (will ALWAYS power fail AS IS) if hardpower is appied.: