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FAQs

What is the part number of the new plastic castlenut wrench?

Resolution: Discontinued from Schlage. The castlenut wrench material was changed from steel to a very strong polymer. The new part number is 40-017. :

What finish will the strike and latch be if ordered with a split finish?

Resolution: The door handing determines the finish of the latch and strike. Left reverse and right reverse doors default to outside trimLeft and right hand doors default to inside trimIf lever and ro...:

What is the difference between galvanized and galvannealed steel?

Resolution: Galvannealed and galvanized steel are zinc coated at the steel mills and are designed for rust and corrosion resistance. Both steels are passed through a hot dip coating process for rust prevention...:

Why can't I no longer retract the latch with my key on an ND70?

Resolution: A design change was made to the key cam to eliminate the excess motion such that you can only rotate the key 360 degrees. Locks manufactured after July 2006 will have the newer key cam. This a...:

When was the ME high residential and 505 finish discontinued?

Resolution: The ME trim was discontinued in 2001 and no longer available.:

What is a 30-003 holdback cylinder?

Resolution: :

How does an L9076 or L9077 holdback operate?

Resolution: The holdback feature is applied as follows: With the L9076 or L9077 in the locked position, the inside lever or knob is rotated until the latchbolt is fully ret...:

Is the 1 3/4" backset still available for a deadbolt?

Resolution: This product is obsolete and no longer available. At one time a 1 3/4" backset for the old B100/B400/B500 deadbolts was available.:

What different A-Series knob designs are available?

Resolution: Discontinued: Bell, Claremont, Crown, Hanover, Lotus, Luna, Magnolia, Meteor, Novo, Saturn, Water Lily, Woodside.:

Can a door have an InPact device and glass lights?

Resolution: Glass lights available: Standard Glass Lights - The N4, N5 & V lite can be used at standard locations with out any modification. Glass Light Options - Other glass lights are available but ...: