Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Resolution: The E-Series HandKey biometric product measures the size and shape of a user's hand to verify the person's identity for accessing a secured opening. The E-Series HandKey is an all-metal unit ...:

What cylinder is used in a 210K trim for the 22 series exit device?

Resolution: Equivalent to the Schlage D series line with a C keyway. Part number 21-002.:

Is there a mullion for use in double egress applications?

Resolution: There is no mullion for double egress openings. Mullions only applies to the doors that open in the same direction.:

Importing Users from SNAP into SMS Express

Resolution: Importing users and iButtons from SNAP into SMS express. A user can import the user names and associated iButtons into SMS express by using the "PEOPLE.SSP" file from the SNAP f...:

Will the 6300 work with the 55 rim?

Resolution: The Von Duprin 6300 surface mounted electric strike is compatible with 55 rim device.:

How do I change an AD-Series lock to a different AD-Series lock type?

Resolution: Re-classing is the process by which an AD-Series device is able to change its lock type. The AD-Series has a modular architecture and a major benefit of this type of architecture is that it allows ...:

Will the MPB-842 or MPB-840 power EL or QEL devices?

Resolution: The old MPB842 power supply will power up to two EL electric panic bars but will not power the QEL devices. A defective potted module inside the electric panic bar or defective power supply coul...:

LCN / GJ Reference Chart

Resolution: For LCN Cast Iron Closers See here.For LCN Alum Closers see here.For current ST pricing and templates please contact [email protected] or call 8776717011, press 2 for Produc...:

What firmware does my CO-100 lock have?

Resolution: CO-100 now has NEW lock status reporting capabilities. Battery status, firmware version, hardware version and PCB serial number. See instructions below for these status menus. :

Is Deadbolt Monitoring available on the L9000?

Resolution: As of April 2021 the L9492, L9493, L9494 and L9495 locks ship standard with Deadbolt Monitoring (DM). LV functions are NOT offered. :