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FAQs

Will the 6300 electric strike work with the 22 series rim device?

Resolution: The 6300 surface mounted electric strike can be used with a 22 rim device.:

The Falcon T381 was working fine and then just quit locking and unlocking.

Resolution: This is an issue that affects locks manufactured prior to 3/2/2010. The screw inside the keycam assembly can loosen up over time. Since 3/2/2010 red loctite has been added to the screw to prevent...:

How many transfer wires are required for a Chexit device?

Resolution: Depends on which options are used on the Chexit device. Most application use 6-8 wires, but can use up to ten wires.:

What is an E-Series HandKey?

Resolution: The E-Series HandKey biometric product measures the size and shape of a user's hand to verify the person's identity for accessing a secured opening. The E-Series HandKey is an all-metal unit ...:

What cylinder is used in a 210K trim for the 22 series exit device?

Resolution: Equivalent to the Schlage D series line with a C keyway. Part number 21-002.:

Is there a mullion for use in double egress applications?

Resolution: There is no mullion for double egress openings. Mullions only applies to the doors that open in the same direction.:

Importing Users from SNAP into SMS Express

Resolution: Importing users and iButtons from SNAP into SMS express. A user can import the user names and associated iButtons into SMS express by using the "PEOPLE.SSP" file from the SNAP f...:

Will the 6300 work with the 55 rim?

Resolution: The Von Duprin 6300 surface mounted electric strike is compatible with 55 rim device.:

How do I change an AD-Series lock to a different AD-Series lock type?

Resolution: Re-classing is the process by which an AD-Series device is able to change its lock type. The AD-Series has a modular architecture and a major benefit of this type of architecture is that it allows ...:

Will the MPB-842 or MPB-840 power EL or QEL devices?

Resolution: The old MPB842 power supply will power up to two EL electric panic bars but will not power the QEL devices. A defective potted module inside the electric panic bar or defective power supply coul...: