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FAQs

Can the 9947-F be converted to 9947WDC-F

Resolution: Fire rated exit devices can't be modified to different model per UL requirements.:

Is the Von Duprin E373L-BE lever control reversible in the field?

Resolution: The Von duprin E373L-BE lever control is reversible in the field but requires several parts to do so, such as the lever control spring, control backplate, and solenoid.Because all three parts are h...:

What is the reader address for a master F-Series HandKey II?

Resolution: A F-Series HandKey II can be operated as a stand-alone access control station, as a network master enrollment station, or as a networked access control station which receives and processes co...:

Does the QEL have a potted circuit breaker (potted module)?

Resolution: The QEL devices don't have potted circuit breaker (potted module). :

AC is fuse blowing on a PS914 when AC power is applied.

Resolution: If AC fuse blowing on a PS914 power supply then the mother board is defective. You need to replace the power supply with a new one.:

Is there an RX switch for a 1990?

Resolution: Due to space constraints in end cases an RX switch is not available.:

Will new 3347A fit in the old 3347 door prep?

Resolution: To replace an old 33/3547 exit device with a new 33/3547A exit device the door would need to be modified. The new device will cover any changes to the door prep. See attached templates for retrof...:

Is the HKII UL listed

Resolution: The HandKey II meets UL compliance requirements for UL294 Access Control Systemsunder the following conditions: The HandKey II is configured at the factory with a Wiegand output that enables the H...:

Can you put an EL on a Von Duprin 22 device?

Resolution: Von Duprin 22 series are not available with electric latch retraction EL option. 22 series are the economy device and are only available with RX, LX and exit alarm ALK. EL option is only availa...:

Is the the PS914 EL wiring adapter needed for Von Duprin Chexit device?

Resolution: The EL Wiring Adapter is not needed for a CX device.: