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FAQs

Resolution: The 6211 dan be used with the Falcon MA581, use the "B" dimension of 1/16" on 6211 template.:

Does the Von Duprin safety glow comply with NY MEA building code?

Resolution: The Von Duprin “Safety Glow” coating is a specially designed powder coat finish that glows brightly during low or no light conditions. This coating was developed to meet MEA standards where lumin...:

Does the current Von Duprin ALK have an EI?

Resolution: Current exit alarm ALK released in November 2010 does ship standard with an EI (external inhibit) option. ALK shipped prior to this would only have EI if ordered as a Special option.:

WPR400 Replacement Battery Order Information

Resolution: Customers can purchase replacement WPR400 batteries in the event that they are no longer able to hold a charge. The information on the part is listed as: Part Sold Separate Number De...:

Are hospital stops approved on fire rated frames?

Resolution: Yes, hospital stops are available on fire rated frames. Maximum approval = 3 hour Maximum sizes: singles up to 4'0" x 8'0" pairs up to 8'0" x 8'0" Maximum hospital stop height 6" from bot...:

Can the 6000 series strikes be used outside?

Resolution: None of our 6000 series electric strikes are rated for exterior applications where the strike is fully exposed to the elements. If they were to be used in that situation and the elements caus...:

What does error 64 mean on a HandKey II or Handpunch?

Resolution: When you see an Error 64 on a HandKey or a HandPunch, it may mean that the lithium battery is low or there is a disconnect with main board. The first step is to replace the lit...:

Can 240 VAC be applied to the PS900 power supply?

Resolution: The standard PS900 series power supplies can be powered with 120-240 VAC.:

Why isn't there a "Lock Type" in SMS Express for the CT5000?

Resolution: Early versions of the Schlage express software did not have the CT-5000 lock type. The CT-1000 lock type would be used but this limited the user/credential capacity of the CT-5000 to only 1000.The ...:

What is the part number for the 88 series dogging screw?

Resolution: The part number for 88 series dogging screw is 090004 (package of two) and 090083(package of ten).: