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FAQs

Are hospital stops approved on fire rated frames?

Resolution: Yes, hospital stops are available on fire rated frames. Maximum approval = 3 hour Maximum sizes: singles up to 4'0" x 8'0" pairs up to 8'0" x 8'0" Maximum hospital stop height 6" from bot...:

Can the 6000 series strikes be used outside?

Resolution: None of our 6000 series electric strikes are rated for exterior applications where the strike is fully exposed to the elements. If they were to be used in that situation and the elements caus...:

What does error 64 mean on a HandKey II or Handpunch?

Resolution: When you see an Error 64 on a HandKey or a HandPunch, it may mean that the lithium battery is low or there is a disconnect with main board. The first step is to replace the lit...:

Can 240 VAC be applied to the PS900 power supply?

Resolution: The standard PS900 series power supplies can be powered with 120-240 VAC.:

Why isn't there a "Lock Type" in SMS Express for the CT5000?

Resolution: Early versions of the Schlage express software did not have the CT-5000 lock type. The CT-1000 lock type would be used but this limited the user/credential capacity of the CT-5000 to only 1000.The ...:

What is the part number for the 88 series dogging screw?

Resolution: The part number for 88 series dogging screw is 090004 (package of two) and 090083(package of ten).:

What replaces the 4110 SED?

Resolution: LCN no longer sells, repairs, or has any replacement parts for the track of the old SED units which had a built in detector in the track. :

Can the Falcon 25-V be cut to fit on a 2' door?

Resolution: The standard Falcon 25V vertical rod cannot be cut to fit on a 2 feet door opening. This device requires 2' 7 1/8" minimum door opening. Falcon offers a device that can be used on a 2 feet doo...:

Can the Von Duprin ALK exit alarm be ordered with hex dogging option on?

Resolution: The standard exit alarm ALK devices are not available with dogging option. The device can be ordered through Engineering Special with dogging option on non fire exit devices. This special is o...:

Which AD firmware package version supports WRI400/CT5000 devices?

Resolution: SUS 4.4.0 released on 06/06/2011 is the first released SUS version compatible with WRI400 and CT5000 devices.: