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Why can't I see the Lock Friendly name in the Hand Held Device (HHD)?

SUS 4.1.1 or older will NOT display the Lock Friendly name (ex. Lab Door 2) unless the user also has a corresponding door file loaded on the HHD.

These means that the user that wishs to retrieve audits cannot view the lock friendly name unless they have the door file loaded into the HHD for all devices they plan to tour.



SUS 4.4.0 released 06/06/2011 is the first version that displays the Lock friendly name in the Main screen of the SUS regardless the existence of a door file in the HHD;

In order for the HHD to be able to display the lock name, the lock firmware must be updated with ADFwPkg 2.17.10 and COFwPkg 1.21.0 (OR higher) AND the lock MUST be programmed with its door file before the "lock Name" can be presented to the SUS user without the door file present on the SUS.




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