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FAQs

Is there an EL conversion kit for the Von Duprin 9447 Inpact device?

Resolution: No longer available, Von Duprin used to offer an EL conversion kit for 94/9547 series exit devices. :

Where is the catalog information and specifications on the Ives edge guards?

Resolution: Information for Ives edge guards can be found on pages B51-B53 of the Ives Catalog linked here, and in the edge guard ordering guide linked here.:

What trim options are available with the 25 device with FSA/FSE option?

Resolution: The Fail Safe(FSA) or Fail Secure(FSE) electric trim option on the 25 device can be used with a 510L/511L Lever, 513 Knob, or a 512 Thumb piece trim.:

What is the L Series inside lever mounting plate part number?

Resolution: The inside lever mounting plate part number is L283-031.:

Can louvers be installed in fire rated transom frames?

Resolution: NO - Louvers are not approved for installation in a fire rated transom / side panel frames. NFPA Pamphlet 80 - paragraph # 6.3.4.4 states “Louvers shall not be installed in either transom or s...:

Has the Monarch 19 ever had electric latch retraction?

Resolution: Electric Latch Retraction(ELR) option for the 19 Series was discontinued in December of 2006.:

Why is the 2390 top latch not staying retracted when dogged?

Resolution: Most likely need to length the top rod so latch can engage it's internal latch retention state. See 2390 Instructions for adjusting rod lengths.:

Has the CX9975 mortise lock ever changed?

Resolution: The 7500 mortise lock body is the same as it was when developed. The same 7500 is used with the 98/99, 88, 55 and CX devices.:

Why is a coordinator required when you have a Von Duprin 98/9975 with astragal and 98/9927 on the other leaf?

Resolution: Typically the astragal would be applied to the Pull Side of the 9975 mortise leaf. You want to make sure the 9927 leaf comes closed first so the 9975 leaf with the overlapping astragal closes...:

What is the difference between Von Duprin EL and E functions?

Resolution: Application is based on how the door will be used. Please contact Product Support at 877-671-7011 to discuss your application and select the correct device for your opening.: