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FAQs

Resolution: Von Duprin discontinued selling mag locks in the early 1990's.:

If using trim by others, should 33A/35A be ordered EO?

Resolution: The 33A/35A center case is the same regardless of exterior trim. Order the 33/35A device as EO and verify with the manufacturer of the trim that it is compatible with the 33A/35A device.:

Will the 24-R work with the LP1000?

Resolution: There is no known Simplex trim model number known to be compatible with any of the Falcon 24 series devices.:

At what degree will the AFL (Auxiliary Fire Latch) bolt release?

Resolution: 1400 degrees which is approximately 20 minutes after the fire starts.:

What does a Warning 80 or 17 mean on a F-Series hand reader?

Resolution: When you see a Warning 80 or Warning 17 on a HandKey or a HandPunch, it may mean that the lithium battery is low. The first step is to try a warm boot on the reader to see if that h...:

What is the difference between the 996 L and the 996 L-NL trim?

Resolution: 996L trim is a standard Classroom Function lever set for the 98/99 panic devices. The 996L-NL trim is a rigid lever for the 98/99 device where the key will retract the latch on the panic device bu...:

What cylinder length do you use for escutcheon trim for the L series mortise lock?

Resolution: Typically for a 1-3/4" door you would use a 1-1/4" cylinder. Use the Table in the Pricebook for a reference:Note: The 30-001 used with Rose trim on double cylinder applications requires a Blo...:

What core options are available in L-Series door?

Resolution: Door cores are available as follows: L-Series SL-Series and A14-Series Doors: Honeycomb core is standard Polystyrene core is optional Polyurethane core is optional CE-Serie...:

Can EL be ordered with QEL?

Resolution: This is not an available option, a device can either be a standard EL or a QEL but not both.:

What is the difference between the old 9927 latches and the new latches?

Resolution: The new 98/9927 latches use 1/4-20 screws to mount the latches, where the old 98/9927 latches used 10-24 screws.: