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FAQs

What template is used for the 5100 strike in a wood frame?

Resolution: See attached template, sheet 3 for the 5100 electric strike in a wood frame.5100 electric strike templates:

Why does the auto operator not open the door when installed with a Chexit?

Resolution: Chexits are NOT electric latch retraction devices, therefore the latch will not retract and allow the opener to swing the door open. Chexits block and unblock the latch. In order for a Ch...:

Do I need to know my desired centerline when ordering the Doromatic 2390?

Resolution: This is a requirement. See the Reference Notes in the Price Book as the rods are built to the centerline and door height stated when ordering. Measure from the muntin horizontal cen...:

Can you rehand a CX98/9975 EO?

Resolution: The CX98/9975 delay egress exit devices are NON handed and can be used in either direction.:

What is the tailpiece and driver part number for the 20-057?

Resolution: The B220-001 is an FSIC rim tailpiece and driver.:

What is the difference between the extension rod kits on the 9827 and the 9927?

Resolution: Von Duprin 9827 extension rods are smooth and the 9927 extension rods are grooved.:

Why does the Von Duprin 360 L trim not lock and unlock?

Resolution: The 360L control can be field configured for either Classroom or Night Latch function by inverting the cam on the mortise cylinder. If the 360L functioning in a NL mode and you want classroom, inve...:

What is the part number for the HD EL dog screw?

Resolution: The part number is 050541-00 for the HD EL dogging screw.:

Does Ives offer butt hinges for beveled edge doors?

Resolution: A regular butt hinge can accommodate the beveled edge by simply being slightly open when the door is in the shut condition. A Swing Clear hinge needs to be made specifically for a bevele...:

Is the E 996 conversion kit available for sale?

Resolution: These are available:050672 is the part number for for Rim/Vertical trims050673 is the part number for Mortise trims: