Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Is the 499F strike hook sold separately?

Resolution: The part number for 499F hook is 661481-32.:

Will an older 98/9947 device accept the newer 996 L trim?

Resolution: The newer rods have a "stair step" that allows the use of the newer 996L lever trim. If needed the bottom rod on the 98/9947 must also be replaced, part number 050575-00. :

What is the part number for the cylinder cup for the 996 L trim?

Resolution: Part # 968201.:

Can you see the 110 cylinder assembly from the pull side of the door?

Resolution: You can't see the 110NL cylinder assembly from the pull side. The only thing that is visible is cylinder and cylinder color. :

Can a 3' 98/99 device fit a 42" door?

Resolution: The 98/99-3' device will fit on a 42"door but will follow code requirements.Code indicates that the activation portion of the exit device extend at least 50% the width of the door. A 3' 98/99...:

What replaced the 40-025 boring bit?

Resolution: The 40-025 was replaced by the 40-176 multi-spur bit.:

What is the backset for the Von Duprin 99 rim device when using the HES 9600 electric strike on a single wood door?

Resolution: Unknown, contact HES for this information. We do not know the clearance required between the strike and the exit device to make sure the strike releases properly with ...:

What trim is used if I specify 33A - NLOP?

Resolution: The 388 cylinder control less pull is used when ordering 33A-NLOP.:

Why would a Falcon 8200 operator have an inconsistent opening?

Resolution: An inconsistent opening is normally caused by the arm not being installed correctly. The arm must be installed while the operator gearbox is in the full open position, and the door at 90° open posi...:

When sizing for a Glynn-Johnson overhead, how is a Soss hinge considered?

Resolution: Consider the Soss hinge like a butt hinge to determine the size of overhead that is needed. For templating use the same mounting group as a 4" wide butt hinge and the appropriate door thickness.: