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FAQs

Resolution: The 98/99-3' device will fit on a 42"door but will follow code requirements.Code indicates that the activation portion of the exit device extend at least 50% the width of the door. A 3' 98/99...:

What replaced the 40-025 boring bit?

Resolution: The 40-025 was replaced by the 40-176 multi-spur bit.:

What is the backset for the Von Duprin 99 rim device when using the HES 9600 electric strike on a single wood door?

Resolution: Unknown, contact HES for this information. We do not know the clearance required between the strike and the exit device to make sure the strike releases properly with ...:

What trim is used if I specify 33A - NLOP?

Resolution: The 388 cylinder control less pull is used when ordering 33A-NLOP.:

Why would a Falcon 8200 operator have an inconsistent opening?

Resolution: An inconsistent opening is normally caused by the arm not being installed correctly. The arm must be installed while the operator gearbox is in the full open position, and the door at 90° open posi...:

When sizing for a Glynn-Johnson overhead, how is a Soss hinge considered?

Resolution: Consider the Soss hinge like a butt hinge to determine the size of overhead that is needed. For templating use the same mounting group as a 4" wide butt hinge and the appropriate door thickness.:

What template is used for the 5100 strike in a wood frame?

Resolution: See attached template, sheet 3 for the 5100 electric strike in a wood frame.5100 electric strike templates:

Why does the auto operator not open the door when installed with a Chexit?

Resolution: Chexits are NOT electric latch retraction devices, therefore the latch will not retract and allow the opener to swing the door open. Chexits block and unblock the latch. In order for a Ch...:

Do I need to know my desired centerline when ordering the Doromatic 2390?

Resolution: This is a requirement. See the Reference Notes in the Price Book as the rods are built to the centerline and door height stated when ordering. Measure from the muntin horizontal cen...:

Can you rehand a CX98/9975 EO?

Resolution: The CX98/9975 delay egress exit devices are NON handed and can be used in either direction.: