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FAQs

Can I request my EPT cutout anywhere on the 112 HD continuous hinge by Ives?

Resolution: All requests will be reviewed to ensure quality of the hinge is maintained. The EPT can not be located near the top of the hinge or bottom as this would affect the mounting screws securing th...:

Will the SXF7410 cards work with the SPRC101 printer?

Resolution: The SPRC101 printer specifies to use with ISO format cards that are .030" thick. The 7410 clamshell card is not compatible as they are thicker. :

How does the CT5000 ALARM feature work

Resolution: Door Propped (held) Open: This alarm is triggered if the door is still open when the programmed Relock Delay expires. The alarm relay fires, but is reset as soon as the door is closed. &nb...:

What outside trim is used for the 5575 NL?

Resolution: The 550DT pull handle trim is used on the 5575NL.:

Does Ives offer a continuous hinge or pivot for lead lined doors?

Resolution: Ives does not offer a continuous hinge designed specifically for lead lined doors. Standard hinges may work if the hinge and mounting hardware do not penetrate the lead lining in the door.&nb...:

Do we offer the Ives butt hinges in 609 finish?

Resolution: The 609 finish is not available with Ives butt hinges.:

Can the CD and EL options be provided on the same 98/99 rim or vertical rod exit device?

Resolution: There is not enough room for both Cylinder Dogging (CD) and Electric Latch Retraction (EL or QEL) options because they both try to occupy the same space in the device.The dogging mechanism for cyli...:

Can the bar style coordinators be used with swing clear hinges?

Resolution: No, the geometry of a swing clear hinge prevents the coordinator from working correctly. The bar style coordinator will not hold the active door open far enough for the inactive door to clear the ...:

Can a 4010 be used on the push side of the door like a 4020?

Resolution: The 4010 and 4020 use the same door closer cylinder, the rod and shoe and covers are different. To use a 4010 cylinder as a 4020, you will need a 4020-79 rod and shoe and a 4020-72 cover. To us...:

Is split trim available with the MA lock?

Resolution: Split designs (including knob by lever) are available with the MA lock as long as the trim style (rose or escutcheon) is the same on both sides. :