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FAQs

What is the difference between 98/9927-F and 98/9927-F-LBR?

Resolution: The LBR Fire rated 98/9927-F device uses a Auxiliary Fire Latch and 499-F strikes at the head of the frame. The 98/9927-F uses a 299F strike at the head of the frame.:

What is the difference between the EPT 2 and the EPT 10?:

Resolution: The EPT2 has (2) 18 gauge wires and the EPT10 has (10) 24 gauge wires. Even though they are 18 gauge or 24 gauge wires they are special high stress, high flex, & high current wires specifically u...:

Is there a shim kit ( GBK ) for the 9947?

Resolution: A 1/4" GBK shim kit for 98/9947 exit device part number is 050039-finish.:

Can I request my EPT cutout anywhere on the 112 HD continuous hinge by Ives?

Resolution: All requests will be reviewed to ensure quality of the hinge is maintained. The EPT can not be located near the top of the hinge or bottom as this would affect the mounting screws securing th...:

Will the SXF7410 cards work with the SPRC101 printer?

Resolution: The SPRC101 printer specifies to use with ISO format cards that are .030" thick. The 7410 clamshell card is not compatible as they are thicker. :

How does the CT5000 ALARM feature work

Resolution: Door Propped (held) Open: This alarm is triggered if the door is still open when the programmed Relock Delay expires. The alarm relay fires, but is reset as soon as the door is closed. &nb...:

What outside trim is used for the 5575 NL?

Resolution: The 550DT pull handle trim is used on the 5575NL.:

Does Ives offer a continuous hinge or pivot for lead lined doors?

Resolution: Ives does not offer a continuous hinge designed specifically for lead lined doors. Standard hinges may work if the hinge and mounting hardware do not penetrate the lead lining in the door.&nb...:

Do we offer the Ives butt hinges in 609 finish?

Resolution: The 609 finish is not available with Ives butt hinges.:

Can the CD and EL options be provided on the same 98/99 rim or vertical rod exit device?

Resolution: There is not enough room for both Cylinder Dogging (CD) and Electric Latch Retraction (EL or QEL) options because they both try to occupy the same space in the device.The dogging mechanism for cyli...: