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FAQs

Resolution: Schlage H-Series Escutcheons Part Number Description Dimension 07-057 Inside escutcheon and turn 6.92" x 2.75" 07-035 Inside escutcheon, dummy - H170 6.92" x 2...:

Why is the plug pulling out of the FSIC 23-030 mortise housing?

Resolution: ISSUE: After some use the plug will begin to project from the cylinder face and will ultimately pull completely out. ROOT CAUSE: In a dogged application the cam was rotated 180 degrees which ...:

Mortise cylinder with switch.

Resolution: These cylinders are designed with a microswitch attached to the back of the cylinder. The switch is operated by a cam when the key is rotated. To order: XB09-195 Mort...:

What is Secure Key?

Resolution: Secure Key product is a residential product supported by the consumer team at 888-805-9837.:

What is a display key?

Resolution: A special change key in a hotel master key system which will allow access to one designated guest room, even if the lock is in the shut out mode. It may also act as a shut out key for that room.:

Why are the Schlage commercial keys manufactured from nickel silver?

Resolution: The primary benefit to the customer of using nickel silver rather than brass for our keys is that they wear better than brass thus improving the performance and longevity. Some brass keys are plat...:

I have an ILCO key what is the Schlage equivalent?

Resolution: The table below provides the Ilco cross reference to the Schlage keys. Ilco IdentificationSectionPinsSchlage Part #SC1C535-100 CSC4C635-101 CSC6 waferN/ASC7F535-100 FSC8E5...:

What is the ME9453?

Resolution: At one time we offered a 9453 function in several different lever, knob and grip handleset designs. A wide variety of trim offerings were available. The mortise lockcase was a smaller version of th...:

When did the modular cylinder launch?

Resolution: Modular cylinder was launched July 26, 2010 and replaced the standard key-in-lever, mortise, and rim cylinders. For a list of cylinders not affected by the modular cylinder design change cli...:

Where can I find discontinued G lock templates?

Resolution: Schlage G Series template locate here. :