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FAQs

Do Von Duprin Exit devices meet the 5 pound force requirement for opening an ADA handicapped door opening?

Resolution: The 5 pound force requirement is in reference to the maximum force to swing the door, not the maximum force allowed to unlatch the exit device. Maximum allowed force to retract the Von D...:

Does the PS914-2RS x EL device have time delay?

Resolution: The PS914 x 900-2RS option board doesn't have time delay. If time delay is required specify PS914 x 900-4RL. 900-4RL provides up to 75 seconds, 5 second increment unlock time.:

Can a Von Duprin 88 or 55 have electric latch retraction?

Resolution: EL option is only available on Von Duprin 33/35A, 94/95 and 98/99 series push bars only.:

Why can't I select track 1 on my AD-200 lockset using the Schlage Utility Software (SUS)?

Resolution: Magnetic Track 1 is not available on AD-200 series locksets: The AD200 card format is not compatible with track 1.:

What port needs to open for Ethernet Biometric devices?

Resolution: Port 3001 needs to be open locally for ethernet communication to the Schlage Biometric hand readers and software.:

Can we do TW on swing clear hinges?

Resolution: Swing clear hinges are available with TW (through wire).:

What was the part number for the old D series levers spring cage?

Resolution: The old D series springcage part numbers are as follows: C303-035 - Inside Springcage C303-036 - Outside Springcage These parts are no longer available.:

What is the square block that holds the L lock levers onto the door?

Resolution: The square block is probably the springcage assembly, L283-040. This component has an internal spring to keep the lever in the horizontal position.:

What are the lever returns on the AL lever designs?

Resolution: The Saturn (SAT), Neptune (NEP), and Omega (OME) levers have a 1/2 inch (0.5") or less lever tip-to-door distance. Lever style, type, and door thickness may change this dimension but it will ...:

How can an old or new 9927 top latch be identified?

Resolution: The new 98/9927 latches use 1/4-20 screws to mount the latches, where the old 98/9927 latches used 10-24 screws.: