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FAQs

Will the ND latches work with the Falcon T series lock?

Resolution: The ND latch was not designed to operate with the Falcon T lock. The latch may fit but all warranties, fire rating, and ANSI BHMA testing will be voided.:

What is the function of a T571?

Resolution: Outside lever is locked or unlocked by key. When locked by key it can only be unlocked by key. Push-button locks outside lever. Turning inside lever or closing door releases bu...:

Is the 873-AO PCB still available?

Resolution: The 873-AO was discontinued in January 2011 and these boards are no longer produced.Replacement would require the power supply to be replaced with the PS914 as well as the option card with the 900-...:

Chexit goes into alarm with fast flashing LED and not locking after rearm time.

Resolution: Chexit devices shipped prior to 8-24-2015 with solenoid driven: Chexit device has a RX switch with a connector that needs to be connected to the Chexit module otherwise the alarm will sound af...:

Is the Von Duprin E996L electric trim handing field reversible?

Resolution: The Von Duprin E996L electric trim is field reversible. See attached 996L installation instructions on page 2 for rehanding procedure. 996L Installation Instructions:

Does the Schlage SFIC rim housings accept both 6 and 7 pin IC cores?

Resolution: The Schlage small format interchangeable core rim cylinders 80-329, 80-159, 80-116, and 08-129 can accept 6 pin and 7 pin small format cores.:

What is the cylinder part number for an ND-Series lock?

Resolution: ND-Series Cylinder Reference Table Function Door Thickness Cylinder Mechanism Complete Cylinder Non-Hotel Functions Standard Conventional 23-065 Primus 20-765 Pri...:

Can Primus keys operate non Primus cylinders?

Resolution: A Primus key can operate a non-Primus cylinder as long as the keyway is the same or the key is a multi-section and in the Everest or Everest 29 keyway families. Non-Primus Classic Obverse keyways...:

Why isn't the LEV available with a cylinder option?

Resolution: The Levon lever was created to initially satisfy the ADA requirements for locks, but it is too small to fit a cylinder. The equivalent to the Levon lever on our other products is the Rhodes and Sa...:

How to connect BE 367 into HHD?

Resolution: HD /SUS must be in serial communication mode. Tap icon at right of the banner " no device connected". It should show the image of a 9 pin D connector for serial communication.once this ...: