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FAQs

How to revert to Network mode via Telnet on the GT-400 reader

Resolution: 1. Stop the Terminal application 2. Delete the Terminal database 3. Start the Terminal ...:

Is the ND lock available to accept Sargent, Corbin Russwin, Yale or Medeco cores or cylinders?

Resolution: Only the Schlage ND-Series can be prepped to accept non-Schlage cores. All designs are supplied with the appropriate tailpiece Non-Schlage cores are NOT included Lever designs ...:

Can a 4040XPT DE be used with a 4" reveal on the pull side?

Resolution: The LCN 4040XPT with a reveal deeper than 1/8" on the pull side of the opening requires a Double Egress (DE) arm.DE arms are handed arms and cannot have handing changed in field.ST3073 Standard 404...:

What is the mounting hole pattern on the 1260 closer?

Resolution: The 1260 Series closers have a bolt hole (mounting pattern) of 9-1/16" horizontal x 3/4" vertical:

What is the hinge backset for 1 3/4" thick door?

Resolution: Hinge backset is the dimension from the leading edge of the hinge to either the stop on the frame or to the stop face (push side) of the door. For operating clearance, the hinge backset on the d...:

Resetting AD series lock back to Factory Default

Resolution: 1. Remove the top inside cover. 2. Press and hold Schlage button until two (2) beeps sound ( appx 10 seconds). 3. Release the Schlage button. 4. Press and release the inside push button (IPB)...:

Does Von Duprin offer a water proof ALK?

Resolution: Von Duprin now offers the Outdoor Defense (OUT) option for 98/99 rim and 98/9927 surface vertical rod devices with alarm kits (ALK). With the OUT option, ALKs have a special coating which pro...:

How is glass cutting size figured for standard or special glass light installed?

Resolution: The GCS (Glass Cutting Size) is determined by adding 1 1/4" to EGS (Exposed Glass Size) to both the height and width dimensions. Ex: EGS = 20" w. x 30" h. GCS = 21 1/4" wide x 31 1/4" high St...:

Are there any instructions for Von Duprin device maintenance?

Resolution: Please see the Maintenance Kit Manual for information on device lubrication as well as complete breakdowns and parts lists for Von Duprin exit devices.Exit devices and latc...:

What replaced the BC160?

Resolution: The B560 is an equivalent grade 2 replacement for the BC160.: