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FAQs

How does a Falcon Hotel cylinder operate?

Resolution: The following document contains information on Falcon (Non I/C) Hotel Cylinders, including part numbers, key requirements and operation. Falcon Hotel Cylinders.:

Is there a parts diagram that shows how to install an L0170 or L0172?

Resolution: See install sheet P515-165:

What is a J lock?

Resolution: J lock was an old Residential product no longer supported - :

Does Schlage supply a full size interchangeable core with tailpieces for the Falcon T and RU locks?

Resolution: IF you are only looking for the Schlage FSIC tailpieces, these can be found in the Falcon price book. See part numbers below.:

What is the length of a cylindrical tailpiece?

Resolution: Key-in-lever tailpieces differ in length depending on the lock series, function, and design. Click here to identify the tailpiece and length. NOTE: Modular ...:

How do I change the hand on the 09-900 cylinder turn?

Resolution: Also applies to the 09-487 (Replaced the 09-900 XL12-196 mortise cylinder coin turn):

Is a mortise cylinder coin turn offered?

Resolution: Coin turn will need to be on a separate line item, specify 09-487 x length (118, 114, 138).This cylinder coin turn is non-handed so it can rotate freely in both directions.:

What is the difference between legacy Primus, Primus RP and Primus XP?

Resolution: Legacy Primus refers to the original Primus cylinders and keys that are no longer under patent protection. Primus XP carries patent protection to 2024 and Primus RP, released in August 2021, extend...:

Is 613 available on your SFIC cores?

Resolution: Launch document with pictures :

Is there a cam available for Dorma locks?

Resolution: Dorma uses several different cams for their locks. The only cam Schlage can provide is our standard straight cam for use in Dorma 9050, 9080, and their exit devices. The other Dorma cams 11, 12, an...: