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FAQs

Which Von Duprin electric strike replaces the Folger Adams 712?

Resolution: The Von Duprin 6211 electric strike replaces the Folger Adams 712 electric strike.:

Why is the 2Q option board required to operate Von Duprin QEL devices?

Resolution: Communication takes place between the 2Q option board and the Von Duprin QEL exit device. If this communication does not occur then the device will not retract. The 900-2Q board is not ...:

Will a 510L or 511L trim work for a vertical, mortise, concealed, or rim device when ordering the trim by itself?

Resolution: The "500" Series trim in general (510L, 511L, 512's, & 513K) will work with all 25 series devices and are not device specific.:

Does the door prep need to be altered when ordering the L9000 locks lead lined?

Resolution: The door template L1 states: "Lead Lining: When L9000-Series or L400-Series locks are ordered with lead lining, add 1/8" to the width of the mortise cut-out on the lock case cover side of installa...:

How can you tell the difference between the FSIC and SFIC cores?

Resolution: There are several ways to spot differences, see Figure 1, but the easiest is to look at the face of each core. The face of both cores looks like a "figure 8". With small format, bo...:

What is the part number for a mortise thumbturn for rose trim?

Resolution: The thumbturn for rose trim is specified by 09-509 and the Dim, see table below. Dimension Chart: 09-509 Thumbturn Part Number Door Range Dim 09-509 1 3/8" ...:

What is the length of the top rod for a 7' 98/9927-F?

Resolution: The length of the 98/9927/F top rod is 34 15/16".:

Is the EL9927 available to fit onto a 2' door leaf?

Resolution: The minimum door opening must be 28.5" for the EL9927.:

What gauge of steel is used in the Ives residential hinges?

Resolution: IVES/Schlage residential hinges are .085" thick (close to 13 gauge).:

Is a dead battery on the HHD covered under warranty?

Resolution: All HHD Bluebird Pideon units are out of warranty. The manufacturer no longer produces these units and there are not aftermarket sold separate parts available.: