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FAQs

Does the 9957 device use the same rods and extension rods as the 9927?

Resolution: The 9957 device use the same rods and extension rods as the 9927 device.:

How do I find the strike location on the frame for the 338 strike?

Resolution: To find 338 strike location in frame you must follow the backset information on device template. This strike is used with multiple devices and has many dfferent backsets, depending on device.:

Do we offer a Dummy Touchbar for the 24 and 25 series devices?

Resolution: The 250DT is a dummy touchbar for both the 24 and 25 devices. It is a dummy bar with end caps on each end, no center case.:

How is the HL6 mortise lock lead lined?

Resolution: We provide a 6" x 4 1/4" x 1/8" thick lead plate that is installed on the cover side of the lock case during installation.:

How is the HL6, PL7 and PL8 lead lined?

Resolution: Part numbers for the lead lining kits are: HLPART.10153 HL6/PL7/PL8 LEAD LINING PKG 2 HLPART.10154 HL6/PL7/PL8 LEAD LINING PKG 3 HLPART.10155 HL6/PL7/PL8 LEAD LINING PKG 5...:

Which Von Duprin electric strike replaces the Folger Adams 712?

Resolution: The Von Duprin 6211 electric strike replaces the Folger Adams 712 electric strike.:

Why is the 2Q option board required to operate Von Duprin QEL devices?

Resolution: Communication takes place between the 2Q option board and the Von Duprin QEL exit device. If this communication does not occur then the device will not retract. The 900-2Q board is not ...:

Will a 510L or 511L trim work for a vertical, mortise, concealed, or rim device when ordering the trim by itself?

Resolution: The "500" Series trim in general (510L, 511L, 512's, & 513K) will work with all 25 series devices and are not device specific.:

Does the door prep need to be altered when ordering the L9000 locks lead lined?

Resolution: The door template L1 states: "Lead Lining: When L9000-Series or L400-Series locks are ordered with lead lining, add 1/8" to the width of the mortise cut-out on the lock case cover side of installa...:

How can you tell the difference between the FSIC and SFIC cores?

Resolution: There are several ways to spot differences, see Figure 1, but the easiest is to look at the face of each core. The face of both cores looks like a "figure 8". With small format, bo...: