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FAQs

Will a 914KIL or a 914-KIL-IC work with my older 19 series exit device?

Resolution: The (2) mounting studs on the 914KIL or 914KIL-IC changed from 3 1/2" center to center to 4 1/2" CTC in April 2002.At that time, the Center Case and Center Case of the 19 Series devices were change...:

What is the size of the ND series rose?

Resolution: The diameter of the ND rose is 3 7/16".:

How do I price out 499F strikes when ordering 9954 mullions with fire rated rim 99's?

Resolution: To use a 499F strike with this device and 9954 fire rated mullion, add the 499F cost and subtract the 299F price.:

How do I order the KZ32CB1 or KC32CB2 key retaining option installed in the padlock?

Resolution: These items are no longer available. :

What is the part # for Doromatic pinion cam?

Resolution: Part numbers are: 4270903177 for 1 each CAM.102 for a package of 10:

Is Request to Exit (RX) available on Von Duprin exit devices?

Resolution: For Chexit devices with solenoid driven shipped from the factory prior to 8-24-2015, the RX switch is ordered as a "Special CX RX Switch". It may only be installed on existing devic...:

Can you order an ND85 with a Primus cylinder?

Resolution: Faculty Restroom (hotel) function requires specialized cylinders.The ND85, AL85, and A85 Faculty Restroom is only available in a conventional Key-in-Lever cylinder.Neither Interchangeable core nor ...:

Can a 33/3547A be used on a wood door?

Resolution: You can install the 33/3547A exit device on a wood door.:

What is the replacement for the 101+ and the M390DEL

Resolution: The M490DE/DEPs is the current :

Can you change the handing in the field of a EL1490?

Resolution: No. The handed baseplate must be purchased: KIT.1011 EL1490 Conversion Kit LHR 36" - KIT.1010 EL1490 Conversion Kit RHR 36" - KIT.1013 EL1490 Conversion Kit LHR 48" - KIT.1012 ...: