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FAQs

What set screw is needed for the AD or CO mortise or JD YA6 levers?

Resolution: AD or CO mortise, cylindrical or exit lever set screws are removed or lost, replace with "Cup Tipped" 10-24 x 3/4 inch setscrews, The socket end of the screw should have a medium ...:

What special template do you use with a 3130 closer and offset or center pivots?

Resolution: ST-0907 is used to mount a 3130 closer with offset pivots.ST-0922 is used with a 3130 closer mounted pivot using Ives center pivots: (For Hold Open between 80° to 100°)Ives Pivots : 7253Ives Pivots...:

Is there honeycomb core around the perimeter of doors that have either polystyrene or polyurethane insulation?

Resolution: Polystyrene Cores: The L-series door with polystyrene core insulation and the CE-series door have full slab polystyrene core.Polyurethane Cores: The L-series door with polyurethane core has honeyco...:

Problems registering Schlage Express software from Canada

Resolution: Due to the difference in mail zip code the Canada mail routing number structure enter 00000 for zip code and on dealer info select random state specifying correct info on notes:

What is AR1, AR3, or AR6 on a Von Duprin exit alarm ALK?

Resolution: AR1 is Auto-Reset 1.5 minute, AR3 is 3 minute, or AR6 is 6 minute option processed through engineering specials on a Von Duprin exit alarm ALK.:

Can danmark lever designs be used on Von Duprin Exit Device trims?

Resolution: Von Duprin does not offer any of the danmark lever designs by Schlage.:

Can a Chexit release delay time be changed in the field?

Resolution: The release delay time for the Chexit is programmed into the Chexit module and cannot be changed in the field.The ability to change the delay time is restricted by the UL listing of the device.&nbs...:

Will a 914KIL or a 914-KIL-IC work with my older 19 series exit device?

Resolution: The (2) mounting studs on the 914KIL or 914KIL-IC changed from 3 1/2" center to center to 4 1/2" CTC in April 2002 to follow a device center case change. Due to this, an older device prior to April...:

What is the size of the ND series rose?

Resolution: The diameter of the ND rose is 3 7/16".:

How do I price out 499F strikes when ordering 9954 mullions with fire rated rim 99's?

Resolution: To use a 499F strike with this device and 9954 fire rated mullion, add the 499F cost and subtract the 299F price.: